Lost my packs when I used the same disk I used on my other Xbox.
Basically I have a "living room" Xbox and a "Bedroom" Xbox. when I first got my bedroom xbox I downloaded Sims by using the same disk I use in my living room. I got it signed in with the same account i used in the liveing room (theres 2 accounts that use sims 4 in the liveing room)
It recognized i owned all the packs i did so i downloaded them in the bedroom xbox, but unfortunately it took away my packs in the living room xbox. So I re-downloaded the packs in the living room, it split the packs I dont feel its fair and I should have the packs I bought on bolth the Xboxs because it was on the same disk.
The packs that got tooken from me are, Grow Together, Eco LifeStyle, Island Living, City Living, ParentHood, Tiny Living, Laundry Day, Toddler, Kids Room, Book Nook Kit, Blooming Rooms Kit, Bust The Dust Kit, & Coutry Kitchen Kit.
I've always loved this game but that truly bummed me.
Hi OwlsZ03
That sounds like there's an issue with the way you have game-sharing or your home console set up.
I'd recommend getting in contact with Xbox support directly so they can take a look with you.
