Sims 4 cats and dogs installed but not owned

I own a disc version of the sims 4 bundled with the cats and dogs expansion. When I go into the game, it tells me I don't own cats and dogs, but under manage games and apps it's installed. In game, I only have the option to purchase it. All my other expansions that I purchased digitally work fine. I have my previous saves that show me owning animals, but when I open them it tells me data is missing and when it loads the animals are gone. I tried a complete reinstall from disc but that didn't fix it. Any help is much appreciated!