Hi I have having trouble with the community gallery on ps4 I have access to my library fine but it’s not giving me the option go into the gallery there is no note telling me that I’m not connected to the internet so it’s not that, it’s like it was before console had access to the gallery, I’ve tried resetting it all and it didn’t work
Same issue, gallery no long loads with the game.
Same thing is happening to me and I don't have access to anything I've built and uploaded to the gallery. When I look on the gallery from my computer everything is there, but my PS4 has no gallery option nor does it have any houses I've built available
@AjR230996 wrote:Hi I have having trouble with the community gallery on ps4 I have access to my library fine but it’s not giving me the option go into the gallery there is no note telling me that I’m not connected to the internet so it’s not that, it’s like it was before console had access to the gallery, I’ve tried resetting it all and it didn’t work
Check to make sure your EA/Origin account is still linked. On main menu go into game options/ other, if the option to link your account is there click it and when it asks if you want to restart your game now click yes. Gallery should be there after. I’ve had to do this every time I restart my game, it keeps unlinking the EA account for some reason. I was told yesterday that EA has been having issues for a few days. Anyway hope this helps
I didn't need to link it last time it was just there after the patch, I have no idea how to link it.
I should point out that the same thing happened yesterday and it came back on its own, if its not sorted out by tomorrow I'm calling Mulder & Scully.
Edit: Started working again without me doing anything, weird.
I have a ps4 console and the Gallery for Sims 4 has simply vanished for me, it just doesn't exist anymore, it was there on Sunday but wouldn't actually connect and I tried shutting everything off and turning everything back on several times, tried buying some new packs still wouldn't connect. Had to work so shut everything back off, got home from work tried a few times with the same results and then I got it back and thought it was fixed... Until I started saving a few of my favorites to my own library that I couldn't get before because I hadn't had the pack/s it used but did now managed to save 4 then it froze completely hade to close the game and when I opened it back up the Gallery option was just gone and all I have is my library, keep randomly turning everything off and back on hoping it'll come back but so far it's just gone.
Check to make sure your EA/Origin account is still linked. On main menu go into game options/ other, if the option to link your account is there click it and when it asks if you want to restart your game now click yes. Gallery should be there after. Hope this helps.. I’ve had to do this every time I restart my game today. It keeps unlinking the EA account for some reason. I was told yesterday that EA has been having issues for a few days.
The gallery feature has completely vanished. Really loved this feature and hopefully it will be back soon.
@Dillardlat You probably need to relink your EA account to your Sims game. There's instructions here https://answers.ea.com/t5/Technical-Issues-Consoles/FAQ-Sims-4-Console-Gallery/m-p/8773008#M6536
@crazykat420 as @VIKING5GRL has stated you probably need to relink your EA account. There's instructions here https://answers.ea.com/t5/Technical-Issues-Consoles/FAQ-Sims-4-Console-Gallery/m-p/8773008#M6536
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