Forum Discussion
Bluebellflora
6 years agoHero+
@oliviafoster96
Is there a pop up window asking for a password for the Origin Helper Tool or similar? The window may be behind another open window on your Mac. If so it is asking for Administrator permission to complete installation. If you post a screenshot of the message it would help 🙂
Is there a pop up window asking for a password for the Origin Helper Tool or similar? The window may be behind another open window on your Mac. If so it is asking for Administrator permission to complete installation. If you post a screenshot of the message it would help 🙂
- 6 years ago
Hey!
Cheers for the suggestions!
Unfortunately running the system preferences > Security/privacy > general didn't seem to initiate any pop-ups for me to accept.
Also, I've been making sure to check behind any active windows and minimising them during the "resuming" process to ensure I don't miss any authorization pop-ups and still nothing :-(
Have attached a photo of the first method + the error window for any additional input/insight,
Again thanks for the help, any further suggestions are greatly appreciated,
Olivia
- Bluebellflora6 years agoHero+@oliviafoster96
The System Preferences suggestion does not initiate a pop-up window, that is a separate troubleshooting suggestion.
Odd that it's referencing Windows. Where did you purchase the game from? Are you using a proxy or VPN?- 6 years ago@Bluebellflora that's what I thought too! and all the solutions Ive looked for are for PC users haha, bought all legit off origin + a few expansions, no proxy or VPN. Had the game all installed and working about a year and a half ago and needed to uninstall to make room, its this time around that it been giving me issues
About The Sims 4 Technical Issues - Mac
Do you have technical issues with The Sims 4 on Mac? Get help from the community here!8,153 PostsLatest Activity: 2 hours ago
Community Highlights
Recent Discussions
- 2 hours ago
- 10 hours ago