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SoloShade23's avatar
SoloShade23
Newcomer
21 hours ago

Deactivated Packs

I have several add-on packs that I use in my Sims 4 game play worlds. Yesterday I was mid-game when I received an email notification, I tried to get rid of the notification but instead I was kicked out of the game and into my email. When I logged back into Sims 4, all except one of my add-ons were "deactivated". 

I restarted my laptop several times, I logged in and out of the Sims 4 several times, I hit the repair button a dozen times. I even uninstalled all the packs and redownloaded them. None of this worked. All my packs are still deactivated. I tried to delete the EA App and the Sims 4 from my mac, and I wasn't able to do so. 

Please help, I would really like to keep using the worlds I've been playing with the packs I've paid for.

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