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zeniapina12's avatar
zeniapina12
Seasoned Newcomer
11 months ago

How I fixed my crashing issue

Ever since the new update, my game continuously crashes and every time I travel on the map, the game does not load. But I recently saw that the solution would be to rename my folder. The pros of this solution are the game stopped crashing now the cons are that with all the saved data you had including your saved games, and your gallery, you would have to start all over again and they would be deleted. but I'm assuming that if you bought a new pack/updated the sims you would have to get rid of all your old saved games.. now if that doesn't work, I am unsure what the next solution would be but try this method and let me know if it worked for you or not :) good luck !!

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  • zeniapina12 wrote:

    the cons are that with all the saved data you had including your saved games, and your gallery, you would have to start all over again and they would be deleted

    No, nothing is deleted and you wouldn't necessarily have to start all over again. Your user data is safely stored in the Sims 4 fodler you moved/renamed and can be tested in the new Sims 4 folder that is created. For full instructions and how to properly test a clean  game please see these instructions  - [INSTRUCTIONS] How to troubleshoot and test a broken game | EA Forums - 11864548

    zeniapina12 wrote:

    but I'm assuming that if you bought a new pack/updated the sims you would have to get rid of all your old saved games

    No, not  at all. Saves continue to work when you add in new DLC. What can break are Mods and CC and this can sometimes have an effect on a save file. But adding 3rd party content to your game is always a risk the user takes and proper steps should be taken to maintain a modded game. See this thread for more info - Mod & CC Issues: START HERE | EA Forums - 5035292 

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