Forum Discussion

Re: All game data deleted & cannot do anything in game after MacOs Ventura update

@crystalyncoffey

system preferences> iCloud > uncheck "optimize Mac storage"

system settings> click on your name/avatar> iCloud> apps syncing to iCloud drive "options"> uncheck Desktop and Documents Folder

How to access iCloud Folder: Finder> iCloud Drive > Documents (mine was in documents, yours may just be in the drive if yours is slightly different)

You can also try searching using the search bar in the top right corner of Finder and choose search in "iCloud Drive"

7 Replies

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago
    @crystalyncoffey

    The link I provided above your post is stickied on the first page of this Mac forum for easy finding for this really common issue.
  • @Bluebellflora I was just giving a little more succinct clarification. The link is wordy and having literally done the fix myself in real time of posting my response, I found it could be a little easier than following a link and deciphering an entire page of text.
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago
    @crystalyncoffey

    The great aspect of master stickied threads is the tips others introduce into the conversation and the ongoing back and forth which can be immensely helpful when others aren’t as tech minded. Master stickied threads typically have precise opening posts and are updated with new relevant info. This thread will probably be merged into the master at some point but for now there is still the possibility that the OP may be experiencing a different issue.
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago
    @crystalyncoffey

    It’s not about who does a “good job”’but getting the players back into their game as quickly as possible, hence why there is a stickied thread for this (probable) very common issue, for maximum visibility.