Please open Terminal (Applications > Utilities) and copy and paste the following then hit Enter/Return:
find ~ -type d -name "*The Sims 4*" 2>/dev/null
It may take a minute to return results. After it has finished please copy/paste the results here.
I am having the same issue but I can’t seem to find another folder anywhere - what location did you find the second folder in?
@laura_b_15 Hi, for me, it created the folder just outside the documents folder, see attached pic, when usually it is in the documents folder
Thanks for getting back to me. I don’t think my issue is caused by the same thing unfortunately ☹️ but thanks for the info
My save games have disappeared from the game as well - updated macOS to Big Sur
silvanaalfarano@Didgeridoo ~ % find ~ -type d -name "*The Sims 4*" 2>/dev/null
/Users/silvanaalfarano/Library/Mobile Documents/com~apple~CloudDocs/Documents/Electronic Arts/The Sims 4 Legacy Edition
/Users/silvanaalfarano/Library/Mobile Documents/com~apple~CloudDocs/Documents/Electronic Arts/The Sims 4
/Users/silvanaalfarano/Applications/The Sims 4 Packs
/Users/silvanaalfarano/Applications/The Sims 4.app
/Users/silvanaalfarano/Applications/The Sims 4.app/Contents/Resources/The Sims 4.app
/Users/silvanaalfarano/Documents/Electronic Arts/The Sims 4
silvanaalfarano@Didgeridoo ~ %
I've already repaired the game on Origin, still nothing
Is the saves folder in /Users/silvanaalfarano/Documents/Electronic Arts/The Sims 4 empty? This is where the game looks for saves to load.
You also have an Electronic Arts > Sims 4 folder in your iCloud Drive, have a look in there for your old saves folder. In Finder click on Go in the menu bar then Go To Folder, enter this then hit Go:
~/Library/Mobile Documents
Apparently the entire content of my documents folder vanished, so I copied it all back from the cloud - thank you, problem solved! ❤️❤️❤️
