Forum Discussion
12 Replies
- neetah5 years agoNew Novice
when i click the buttons they do nothing ):
- @neetah
Thanks. That doesn't look right at all. Can you right click on the game in your Origin games library and select repair game. After it's finished load up the game and see if it's fixed. - neetah5 years agoNew Novice
it still doesn’t do anything once i join the game ):
- @neetah
Are you running the Legacy Edition? https://answers.ea.com/t5/Technical-Issues-Mac/The-Sims-4-Legacy-Edition-thread/m-p/8420037#M22694 - neetah5 years agoNew Novice
No just the base game and a few packs
- @neetah
Thanks. Can you attach your Config.log file to a post here and also try the Origin reset tool - https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/ - neetah5 years agoNew Novice
sorry where do i find the ‘Config.log file‘
- neetah5 years agoNew Novice
i tried the origin reset tool and it still didn’t change anything
- @neetah
Thanks. Right click on the game in your Origin games library and select repair game.
Have you thought about updating your OS? Sierra is over 4 years old now. - neetah5 years agoNew Novice
it doesn’t say it needs updating
i also repaired it before but that didn’t do anything
- @neetah
You update through the Mac App Store. After Sierra the OSs are:
10.13 High Sierra
10.14 Mojave
10.15 Catalina
11 Big Sur
About The Sims 4 Technical Issues - Mac
Do you have technical issues with The Sims 4 on Mac? Get help from the community here!8,197 PostsLatest Activity: 53 minutes ago
Community Highlights
Recent Discussions
- 4 hours ago
- 6 hours ago