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Re: [Under Investigation] The Sims 4 Will Not Launch On EA App for Mac.

Just really wanting a solution to this.. feels like Mac users are just SOL 

2 Replies

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    12 months ago

    UNDER INVESTIGATION - Post Marked as Solution for Visibility

    Hey all!

    The Sims team are looking for some further information from impacted players on this issue, if you're running into this currently and if you could share some data with us by DMing @TheSimsDirect, it would be most appreciated.

    What we're currently looking for are players willing to share the contents of their Documents/Electronic Arts/The Sims 4 folder (please follow the link here for steps on this).

    Additionally, if you could include in your message what your Mac security permissions are set to, it may be helpful as well. 

    You can open a DM via the link here

    Please also see @EA_Leeuw 's post HERE for further information and troubleshooting steps on this issue.