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Sharon19978's avatar
4 months ago

Sims 4 doesn't want to start.

Hello everyone, At startup I get a black screen and the Sims 4 falls out. I see the blue start screen of Sims 4 and hear the music but after a while the music stops and my screen turns black. I play on Mac Apple.

These are all the things I've already done:

- Check your system requirement

- Update your system and the game

- Delete cache files

Run the game in window mode

- Check and restore game

- Restore permissions and caches of your Mac

- Remove and reinstall the game

I've already been in contact with EA Support but they also gave me things to try to fix but didn't work either. So through here is my last hope..

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