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Emmylerose's avatar
Emmylerose
8 years ago

Sims 4 flickering after June 19th patch

Hi, after updating my game on the latest patch on June 19th my game has been flickering and glitching out on the main menu, and all in gameplay. During the loading screen, there are little black dots.

I've tried repairing, removing custom content, putting all the settings low, turning off edge smoothing (and changing each setting as some say this could work) but nothing is working. 

I've had sims for a year so it isn't my laptop - which is MacBook Pro 13inch - so I don't think it's the graphics card. 

Thoughts on how I can fix this? Thanks! 🙂

mac

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  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    8 years ago
    @Emmylerose

    Thanks for trying and sorry it's still persisting. Does it happen in any other graphic intense apps on your Mac? Do you have Photoshop or equivalent installed, or video editing software?

    Could you reset the NVRAM on your Mac? Instructions here - https://support.apple.com/en-gb/ht204063

    If that doesn't fix it then boot into safe mode, instructions here - https://support.apple.com/en-gb/ht201262 then load your game and see if it is still happening.
  • Emmylerose's avatar
    Emmylerose
    8 years ago

    I don’t have any other games on my laptop or big applications, really the only thing is The Sims. 

    The first thing you said didn’t change anything and the safe boot made my everything on my laptop flicker so I put it back to normal - it’s fine now. 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    8 years ago
    @Emmylerose

    Yes, booting into safe mode can cause it to flicker momentarily, that's not unusual.

    I really don't know what else to suggest, we've exhausted everything I can think of ☹️ Have you disabled your antivirus to see if that makes a difference?

    Do you have an Apple Store near you? It may be worth taking it into the genius bar to have them take a look. I don't think it's the Intel graphics chip causing the issue though as it's only affecting the game window.

    Uninstalling and reinstalling/clean Sims 4 user folder/no Mods or CC/new user account - these are all the things which should resolve a graphics issue.

    Having Origin in-game enabled can also cause issues but I don't think graphics related. You could disable it, see if it helps.

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