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Anonymous
8 years ago
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Sims 4 is already running mac

I bought the game june 2016 and I've never been able to open it, since origin keeps telling me that "the sims 4 is already running" with the errorcode:

[ed35e0ea:29f00e76:00000000:18a1dd51]

I've already tried reinstalling origin and resetting it. I've checked my task manager and it is not running. I've gotten a new macbook (the touchbar one) and it still tells me that the sims 4 is already running. Help me, please

(Edited title showing as added to the compiled list - Bluebellflora)

  • @Munteax

    If you have created, or attempted to create, a symlink to store your Electronic Arts/The Sims 4 folder on an external drive head over to this thread instead - https://answers.ea.com/t5/Mac/-Creating-a-symlink-in-macOS-to-store-the-Sims-4-folder-on-an/m-p/12329439

    Go to System Preferences/Settings > Privacy & Security > Files & Folders and make sure the game has access to the Documents folder. If your game is installed on an external drive it also needs access to removable volumes. Or System Preferences/Settings > Privacy & Security > Full Disk Access and give the game full access.

    If you're really stuck, set up a new user account on your Mac and make sure you allow all accesses when prompted by the OS.

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