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deanna1010's avatar
11 years ago
Solved

Sims 4 keeps crashing during gameplay on mac

Today i downloaded the mac version of the Sims 4. I had finnished creating my sims and started to move them in. In the process of doing this the game crashed. I tried to load it back up around 3-4 times. It said there was a graphics error. I tried to go back onto the game to fix it but it kept on crashing. I dont know what to do. HELP ME!! 😕mileyfrustrated: 😕mileysad: 

  • Anonymous's avatar
    Anonymous
    11 years ago

    try this

    head over to your documents folder and from there open up Electronic Arts, and then The Sims 4. look and see if you have a file thats called options.ini and if you do go ahead and drag it to your desktop. then try loading the game back up and see if that did anything.

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  • chgid20071252's avatar
    chgid20071252
    Seasoned Newcomer
    6 months ago

    I moved options.ini into the desktop, completely removed all mods and cc, and removed my old saves (I didn't care about saving any of my old data). None of these things helped-- the game starts to open then immediately crashes with no system notification or anything. 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 months ago

    chgid20071252 this is a really old thread and the issues reported in this thread are highly unlikely to be caused by the same issue you are experiencing. Please start a new thread with as much information as possible including which model Mac you have, version of macOS you are running, all the troubleshooting steps you have tried. You need to try a completely clean Sims 4 folder, not just remove a few folders. Instructions here - [INSTRUCTIONS] How to troubleshoot and test a broken game | EA Forums - 11864548