I am on a Macbook Pro. everytime i open the sims 4 app via the EA app, after a couple seconds of it starting to open up it just stops and crashes and an error report pops up. i have tried EVERYTHING such as,
-deleting and reinstalling EA APP
-deleting and reinstalling Sims 4
-restarting computer
-repairing game
-removing all mods
-removing all tray files
-clearing cache
SOMEONE PLEASEEE HELP!
I am on a Macbook Pro. everytime i open the sims 4 app via the EA app, after a couple seconds of it starting to open up it just stops and crashes and an error report pops up. i have tried EVERYTHING such as,
-deleting and reinstalling EA APP
-deleting and reinstalling Sims 4
-restarting computer
-repairing game
-removing all mods
-removing all tray files
-clearing cache
SOMEONE PLEASEEE HELP!
You haven't tried everything. Move or rename the whole Sims 4 folder then try to load the game. Further instructions - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163
Does it still happen with none of your current user data in the new Sims 4 folder?
Also happening for me, have tried everything including playing with a completely new game - have essentially lost all gameplay in the process.
Hopefully there's a fix soon.
My game has only started once, since creating a new game file. I now keep having the same issues with it crashing on startup and haven’t been able to play in almost two weeks.
That’s the thing - I’m not adding any files from my old game. Just trying to play on a completely new file.
I have a 2022 macbook pro and its last update was macOS 15.1.1
Yes - a completely new save file and no files added back in.
I get to The Sims 4 screen, and then it crashes repeatedly on the loading screen where it cycles through the messages (articulating reticulated splines, etc). I cannot get past that screen unfortunately.
