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sofiachiquita's avatar
sofiachiquita
6 years ago

Sims 4 macOS Catalina v10.15.4 troubleshooting

I started playing Sims 4 on my MacBook Pro (2017) earlier this year. It was working completely fine but after updating and installing macOS Catalina I've had constant issues to the point where I have...
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Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago
@sofiachiquita

Could you post a screenshot of your in-game graphics options? Could you set up a new user account on your Mac and see if it happens in that account?
sofiachiquita's avatar
sofiachiquita
6 years ago
@Bluebellflora Sorry it took a while, unfortunately I'm having the same problem still.
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago
    @sofiachiquita

    Oh no ☹️

    Do you have anything running that could be conflicting with the game? Any apps launching on startup like monitoring software, antivirus, streaming? Could you also post a screenshot of the speckled screen you describe?
    • sofiachiquita's avatar
      sofiachiquita
      6 years ago

      @Bluebellflora 

      Sorry for the delay in response. 

      I don't have any apps or programs that could conflict with the game. I completely restored my MacBook to its factory settings and wiped it of everything just in case it was the issue. I am completely stumped as to why Sims 4 just doesn't want to work for me :/ 

      I've attached a couple of images of the speckled screen. 

      Thanks for your continuous help 🙂 

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