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INDIANATHOMAS's avatar
INDIANATHOMAS
Rising Newcomer
7 days ago

Sims 4 not loading Mac OS 15.3.1

No matter what I do, Sims 4 will not load on my daughter's main profile on her Mac M2 laptop. The issue started 1 year ago. The solution was to setup a brand new profile on her laptop which worked. The problem now is that it is taking up to much memory. I have attempted to copy the Sims 4 folder from the new profile to the old profile and it still doesn't work.

Here is a video of the problem.  It just loads and then crashes.  No error report, nothing.

https://youtu.be/WP_drq8jWtY

1 Reply

  • INDIANATHOMAS​ 

    What troubleshooting steps have you attempted?

    Does The Sims 4 have Full Disk Access in System Settings > Privacy & Security?

    INDIANATHOMAS wrote:

    The problem now is that it is taking up to much memory

    Please can you elaborate on this? Are you referring to RAM or internal storage? Are you seeing any error messages, either EA App, TS4 or macOS? If so please post a screenshot.