Definitely a CPU lockup, trying to get some stacktraces, but information on the web is just useless.
Received CPU usage trigger: The Sims 4[5331] () used 90.00s of CPU over 165.07 seconds (averaging 54%), violating a CPU usage limit of 90.00s over 180 seconds. process The Sims 4[5331] thread 106970 caught burning CPU! It used more than 50% CPU over 180 seconds RESOURCE_NOTIFY trigger for The Sims 4 [5331] (90003485670 nanoseconds of CPU usage over 165.00s seconds, violating limit of 90000000000 nanoseconds of CPU usage over 180.00s seconds) Saved cpu_resource.diag report for The Sims 4 version 1.0 (1) to The Sims 4_2020-12-13-151941_mbp15bee.cpu_resource.diag
After a longer while, macOS watchdog sees there is a problem. Still nothing in log files for SIMS4 though.
-[PersistentAppsSupport saveLogoutPersistentState:finalSnapshot:] | checkAgainstApp is : The Sims 4 -[PersistentAppsSupport appShouldBeRelaunched:] | entered. checking app: The Sims 4 -[PersistentAppsSupport saveLogoutPersistentState:finalSnapshot:] | Adding to relaunchArray: The Sims 4
The game is still hard-locked at this point, and the only thing to do is to kill the game.
I didn't mention, but there is no mods.
Just remove the "XML" from the lastCrash report in TextEdit then attach it. The numbers in the file name are also meaningful.
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Did you try with a new Sims 4 folder? Trying to narrow down the exact cause and if it is model specific.
Macbook pro 15, 2018.
2.2Ghz 6-core i7
16gb of ram
Radeon pro 555X 4Gb
I believe we tried clearing out that folder yes.
Would there be some more engineering-centric help just than poking around and hoping for the best that EA could provide?
I told my daughter to call me if she encounters the problem again (but she's not definitely playing everyday :-)) so that I can try to run "spindump" on the sim4 pid, since there is nothing showing up in the Console.app.
