Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.156.1220
What expansions, game packs, and stuff packs do you have installed? All of the expansion packs strangerville, parenthood, dine out and spa day game packs tiny living, laundry day, toddler stuff, vintage glamour, movie hangout, cool kitchen, perfect patio and luxury party
Steps: How can we find the bug ourselves? When I try to load my save game, I am stuck on the loading screen. When I try to start a new game, I get stuck on the choose a neighborhood screen and none of the available neighborhoods show up.
What happens when the bug occurs? I am stuck on the loading screen or neighborhood screen.
What do you expect to see? I expect my game to load or be able to choose a world to live in.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The patch to fix the November crashing issue.
When I try to load my save game, I am stuck on the loading screen. When I try to start a new game, I get stuck on the choose a neighborhood screen and none of the available neighborhoods show up. I have removed all my mods and that did not seem to work. The game was working yesterday and today after downloading the patch it has stopped working.