Forum Discussion

SuperJoMoo's avatar
SuperJoMoo
Newcomer
20 hours ago

Add-ons not appearing in Game for Sims 4 (Steam/EA)

Hey all, I recently bought 2 expansions and entered the codes in EA. They were successful redeemed and show in my managed add-ons. I launch the game via steam, which opens the EA app and launches the game. The game allows me to use the DLC I've purchased from Steam, but not the DLC I've redeemed through EA. I have tried everything per other threads to no avail (cleared cache, uninstalled and reinstalled The Sims 4, repaired game, made sure there were no duplicate files, no CAS demo file). Any and all help is appreciated!

downloads
ea app
expansion packs
missing content
steam

2 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    7 hours ago

    SuperJoMoo​  The last two entries in your screenshot are for early-order bonus content for Enchanted by Nature and Adventure Awaits, not the expansions themselves.  If you thought you were buying the full EPs, check your e-receipt or whatever documentation you have for a second code.  (For example, Amazon used to show one code on the receipt and the other in the order history.)  If you can't find a second code, contact the seller to clarify the situation.

  • SuperJoMoo's avatar
    SuperJoMoo
    Newcomer
    20 hours ago

    Also to add, the DLC from Steam shows as "Installed" where as the redeemed through EA DLC (Fairy Garden and the Warm & Cozy content) shows only as "In-game content"

Recent Discussions