Can´t play downloaded packs. They show up as not owned.
Hello, I have a problem.
I bought and downloaded a few DLCs, but they don´t show up as owned in my game, the apps still suggest to buy them, but I already did. I can see some files have been downloaded, since I can see new folders in my EA Games folder. But for whatever reason, they didn´t get installed and now I can´t play them.
Platform: PC
Mods: Yes
Game version: Latest
What I have already tried:
- Logging out and in to EA app
- Clearing cache
- Uninstalling the base game and re-installing it back
- Logging out and in to Steam
- Trying to launch the game both in the online and offline mode
- Disabling Mods.
- Restarting computer.
- Following a video on youtube that said to search for folders in different locations than EA games folder to make sure the game downloaded them into correct folder, making copies of them, if I found them in other locations and putting them into EA games location.
None of these helped. I actually think the clearing the cache made it worse, because now I can´t see the new packs among downloaded (as is shown in the print screen, where I could just click on bottom left corner and the list popped up). If I click on Manage add-ons, it only shows the previously bought packs, not these new ones.
Any ideas how to help?
Thanks.