Forum Discussion

  • Disneygirl501  Please post the results of the search, not a screenshot of one folder's contents.  It's important for me to see every result because that will tell me if you have a duplicate install hiding somewhere.  And no, don't move anything yet.

    stewebabe  Glad you got it fixed.  If your content is all loading, you don't need to do anything else.

  • stewebabe  Please remind me: do you own these packs in Steam or the EA App?

    Please also run a search for City Living, which your other thread's screenshot shows is missing.  Open a File Explorer window, click This PC in the left panel, and enter EP03 in the search field in the upper-right corner of the window.  The search will take some time.  When it's done, expand the window sideways so the entire path to each result is showing.  Take a screenshot and post it here.

    Disneygirl501  Please see the first post and accepted solution of this thread:

    https://answers.ea.com/t5/PC/CURRENT-ISSUE-Sims-4-DLC-shows-as-installed-won-t-load-in-game/td-p/12416260

    If that doesn't help, please run the search above for one of your missing (but listed as installed) packs.  You can find the folder names here:

    https://sims4.crinrict.com/eng/extras-2/available-packs-dlc/

    • Disneygirl501's avatar
      Disneygirl501
      Rising Newcomer

      Hello, 

      All Sims 4 files (game and packs) are currently located in an Origin Games folder (see attached images).  Should these be moved to EA Games folder which is currently empty?  Will this retain game progress, etc?  Thank you

    • stewebabe's avatar
      stewebabe
      Rising Rookie

      sorry, did not see the part about city living. I will endever to look into that next time I log in. 

      its been a long day since  07;30 this morning. 

      logging in and out restarting and downloading. Updating and around again, then there was E.A. to download there packs too. so all auto updates have been stopped until  I say its ok . hopping this is the final call, since the week before Halloween 🦇.

    • stewebabe's avatar
      stewebabe
      Rising Rookie

      hey well thank you for getting back to me, 

      I have now managed to get the packs installed and seem to be ok. although I did not play test .

  • I am also looking for an answer to this question.  All of my expansion packs were purchased and downloaded on Origin.  Now that it is EA, all of the packs say "Download to Use", but there is no option to re-download through EA.  They all show in EA as being previously installed ... no option to download.