[FIXED] Starting through NVIDIA Geforce Experience ask for activation
Hello Everyone,
I am having a lot of trouble with the sims 4 running through my NVIDIA Geforce Experience. It is telling me to activate my game. My game is showing up in origin and it plays no problem on Intel i5 but each time I load the game on Geforce Experience it tells me to activate the game. I got the game in store so I have the disk plus the product key so I know it matches to my origin.
Steps I have taken:
1. I downloaded origin and the sims 4 on my SDD and then tried it on my HDD
2. I have cleared the cache for origin didn't work
3. I uninstalled my Nvidia Graphic card and reinstalled
4. I tried to reach out to EA live chat gave me trouble shooting solutions did not work.
5. I thought that maybe I had an email for origin and a different one for Geforce Experience that might have been the issue but it did not work.
My laptop is an acer gaming nitro 5 with GTX 1650 running and the weird thing is my family is running the same thing and they are experience the same type of issues I am having as well.
I have done all kinds of research online and cannot come up with anything. I hope you guys will be able to help me.
Thank you
I have attached my DXDIAG below and Nvidia control panel.
Edit By Crinrict: Adjusted Title
Hello.
NVIDIA released an update to GeForce Experience recently that should fix this issue. If anyone is still encountering it for Sims 4 after updating GeForce Experience, feel free to let us know.