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Satuurn03's avatar
Satuurn03
Seasoned Newcomer
18 days ago

Game keeps crashing

I’ve been having this issue for a while now. At some point when I play my sims stop they are still moving but the time has frozen and I can’t click on them. I can still open the menu but that’s it I tried removing my cc and mods nothing seems to work. 

1 Reply

  • Satuurn03​  Does this happen if you move the sims to a different lot?  Please use either a blank lot or a default EA build, nothing from the Gallery or your own library.  You don't need to save your progress; this is just for testing.

    If you see the same issue, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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