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shealenex's avatar
shealenex
Seasoned Newcomer
4 days ago

Generation lag

As a legacy player, after the 2 generation my game starts to significantly slow down, lag and crash. I used to be able to go 10 generations with minimal to zero issues but now I can't get past generation 2. I've been trying to fix this for roughly a year, it's not my gaming laptop, it's not my cc (I've deleted 90%). I've deleted all previous saves, I've un-installed packs, trust me, I've done it all.  Anyone else having this issue?

4 Replies

  • shealenex​  Is this test with no mods or custom content at all?  If not, please try that before doing anything else, since even one bad mod or cc item could cause the symptoms you describe.  You don't need to save your progress; this is just for testing.

    Your dxdiag lists a number of BlueScreens of a few different types.  Are you getting these while playing Sims 4, or in some other specific context, or do you not notice them at all?

    The dxdiag also lists a couple of crashes of the graphics driver, or one of them.  So please update the Nvidia driver to the newest version available:

    https://www.nvidia.com/en-us/geforce/drivers/results/254395/

    Run the installer as an admin: right-click the download and select "Run as administrator."  Restart your computer afterwards and before doing anything else.

    Additionally, please restart your computer before you want to play Sims 4, and don't open anything else at the same time.  While your computer has enough memory for the game and the OS, it wouldn't necessarily have much left over for other tasks.

    If this doesn't help, please try again but with your computer offline.  You can sign into the EA App and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play.

  • shealenex's avatar
    shealenex
    Seasoned Newcomer
    4 hours ago

    Just play testing right now and lag seems to have improved but my sims are getting stuck just standing there. 1 sim in a household of 5 has done it 3 times in the last 10 to 15 mins. So far it's the only issue I'm seeing 

  • Please follow these steps to test  your game on vanilla game with no mods/cc

    • Create a backup of your save game
    • Move your mods folder to the desktop
    • Delete the following files from your user folder.
      • localthumbcache
      • Any lastException Files
      • Any LastCrash files.
    • Test on the backup of your save as you will loose all cc on the save and see if the same error occurs, then report back.

    Could you post your Computer's DxDiag?

    - Press Windows-Key + R
    - Type: DxDiag
    - Click on Save all Information.
    - Attach the Text File to your post