20 hours ago
Lost my new pack
我在游戏中购买了 1 个扩展包和 2 个套件包。工具包已成功下载并安装,但扩展包下载失败。在游戏中,地图出现,但它提示我下载它,而 EA 应用程序显示我还没有购买它。我已经尝试清除缓存并搜索下载,但没有任何效果。
我在游戏中购买了 1 个扩展包和 2 个套件包。工具包已成功下载并安装,但扩展包下载失败。在游戏中,地图出现,但它提示我下载它,而 EA 应用程序显示我还没有购买它。我已经尝试清除缓存并搜索下载,但没有任何效果。
At the moment, the following languages are supported on EA Forums:
I'm locking this topic now but please, feel free to repost it in any of the aforementioned languages in the appropriate forum.
You can also contact an EA Game advisor on the EA Help website. Detailed instructions can be found here: Talk to us: How To Contact EA Help for Support.
In case of banned account, please reach out directly to our Terms of Service team.
Thanks!