My sims 4 game keep crashing

Hi ELIZABETHG2021​ 

Could you please provide the following information

• Are you using mods/cc in your game ? Please remove them and test without them if you do.
• Please also provide any LastException/LastCrash files in your documents folder. Upload them to either google or oneDrive and post the link here.

• Could you post your Computer's DxDiag?

  - Press Windows-Key + R
  - Type: DxDiag
  - Click on Save all Information.
  - Attach the Text File to your post