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aydiinyilmaz Do you use the same antivirus on the old and new computers? If so, please try disabling it, temporarily of course, to see whether it helps. As long as you don't do anything else at the same time, your computer should be safe, and you can still test while offline if you want.
If that doesn't help, please try playing in a clean boot:
The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described.
When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.
Don't open anything other than Sims 4 and the EA App while testing, not even a browser window.
If this helps, you can selectively reenable services until you find the culprit, then either leave that disabled or (if it belongs to an app you want to keep using) let me know what it is so we can try to fix the underlying issue.
- aydiinyilmaz18 hours agoSeasoned Newcomer
Hello, I tried these throughout the day but I didn't get any results. I will try tomorrow without using Afterburner and for this I will have to follow the Gamebar FPS summary. If it doesn't work, I will try after disabling Defender on both computers. I don't use any extra antivirus. It really upsets me that the problem is happening on both of my devices. The seconds of lag I see sometimes don't appear at all, but I can't understand why.
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