Forum Discussion

Ivannyya's avatar
Ivannyya
Newcomer
3 months ago

Sims 4 Lovestruck DLC isn't working

Ok, so basically I've had the sims 4 for years now and I have it installed through EA. I do use custom content but I've removed it for the sake of seeing if it would fix things and my lovestruck DLC ...
expansion packs
missing content
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 months ago

Hi Ivannyya​ 

It sounds like you may have redeemed a code for the preorder content only, and not the full DLC. If you didn't receive another code from the retailer, you'll need to contact that retailer directly for a replacement code or refund.

Please also see the post here for more information on where to safely purchase packs. 

About The Sims 4 Technical Issues - PC

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