[BH] Hobby-White board vanished and can‘t be placed (Script Call Failed)

Since EA is lacking in communication skills, I thought I'd take the initiative and google just exactly what "Under Investigation" actually means, I'll post my findings here. I don't know why they couldn't have just posted this themselves instead of leaving us in the dark. 

When EA says a Sims 4 bug is "under investigation," it means that a quality assurance (QA) team or developer has acknowledged the bug report and is actively trying to determine its cause and scope. 

Here's a breakdown of what that entails:

• Acknowledgement and Verification:EA has verified that the issue exists and has been reported by players.
• Information Gathering:The QA team might need more information from players to reproduce the bug on their own systems.
• Ticket Creation:A ticket is created for the issue, which will then be reviewed by an engineer.
• Severity Assessment:The bug is given a severity rating based on factors like the number of reports and how disruptive it is to gameplay.
• Root Cause Identification:Engineers will work to understand the underlying technical reason for the bug.
• Fix Development:Once the cause is identified, engineers can begin developing a resolution.
• Testing:After a fix is developed, the QA team will test it to ensure it works as intended across different platforms. 

Important notes:

• "Under investigation" doesn't guarantee a speedy fix:The process of identifying and fixing a bug can be complex and time-consuming, especially in a game with many variations like The Sims 4.
• Player feedback is valuable:Providing detailed reports and save files can assist EA in faster bug reproduction and resolution.
• Some complex bugs require extensive work:Some issues might involve intricate code structures and require a more prolonged investigation. 

While some players might view "under investigation" as a way to delay fixing bugs, the description from EA forums indicates it's part of their standard process for addressing reported issues.