[DO] Restaurant: 123:20ece5dd

Hi SpaceCowgirl076 

I assume your full error is 123:20ece5dd ? Please let me know if it's different. For Error Codes the first two parts are always important.

Do you have any placements (drawings) ? Those are usually the culprit for this error.

I am having this problem with a restaurant that I have built and then rebuilt (without CC or mods).

I can enter from manage worlds and build but as soon as I take a sim there I get the crash and the 123:20ece5dd error.  (I put  Better exeptions back in and it is throwing a LE stating restaurant zone director)

I made another restaurant which works absolutely fine, the difference with the two is I heavily used the Party Essentials kit on the second.

No placemats as I've not succesfully got it running yet.

Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

Best is to delete the ones you have, then trigger the error and check if new ones are created.

If that is the case, please copy/paste the content here. You can open the file with any text editor.

Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.

Here's mine. I've been having the same problem with one no CC lot. Called Good Pizza by Florwalsims lately

<report><version>2</version><sessionid>b43151345eb533c67e978fe</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-03-30 12:40:34</createtime><buildsignature>Local.Unknown.Unknown.1.113.297.1020-1.300.000.208.Release</buildsignature><categoryid>restaurant_zone_director.py:427</categoryid><desyncid>b43151345eb533c67e978fe</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'NoneType' object is not iterable (TypeError: 'NoneType' object is not iterable)&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 611, in do_zone_spin_up&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1734, in update&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 394, in on_enter&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\venues\venue_service.py", line 345, in _select_zone_director&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\venues\venue_service.py", line 491, in _set_zone_director&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\restaurants\restaurant_zone_director.py", line 253, in on_startup&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\restaurants\restaurant_zone_director.py", line 427, in _update_dining_spots&#13;&#10;TypeError: 'NoneType' object is not iterablertim=0&#13;&#10;Client Session Time: 963.75&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,428,0,5941&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 10 10.0.19045 GPU: NVIDIA GeForce GT 710 nvldumdx.dll 27.21.14.5671, GUID: D7B71E3E-51CB-11CF-F561-9DAC1BC2D635&#13; &#10;</desyncdata></report>
</root>

Purchased a restaurant and when entered the loading screen to finalise the purchase an error code reading "The game failed to load. Error Code:
`123:20ece5dd:55c64b4b. It is recommended that you relaunch the game"

I have relaunched the game on several occasions, cleared the cache folders, removed all mods and still encountering the same problem. 

I am having the same error code and I get this comment "The game failed to load. Error Code:
`123:20ece5dd:55c64b4b. It is recommended that you relaunch the game"

My sim purchased a restaurant. When loading in to the restaurant lot, it crashed and gave the above error code and message. Cannot access the lot through live mode but can enter it through build mode on world maps.

I've deleted cache files, last exception files, all mods etc and still it will not work. Was this issue addressed in the recent bug fixes or is it on a list for future update/bug fixes?

I built a restaurant in a new save and when I wanted my sims to visit, I got the 123error code telling me to relaunch the game. So I tried that still an error code. I repaired the game without mods and cc and visited the lot without mods and cc and I'm still getting this error. I've updated all mods and such but I'm at a loss to what could be going on. All other restaurants work in my game except the one I built.  There's no mods used on the lot, only debug items and pack items. I can't get it to work in any save and I am at a loss 🙃.

Another mention -

I also tried having my sims visit an empty lot and just place it from the gallery and all the hosts, waiters, and chefs show up, but you cannot request a table and anytime they get close it resets and they do their little T pose thing. I got them to sit once during this try but if I try to visit again, or leave the game and try to resume, I get the error.  After I get the error the building shows up as incomplete. I looked into the last exception my game registered from the first time and it makes sense but I have no clue how to go about fixing it. I believe maybe it didn't save right but I am unsure.

HI Kolynnnn​ 

I merged your post with the main thread for the error code you're getting but the LE looks like the one from another number so maybe you have two different issues.

- Delete the ones you have
- Trigger the error again
- Check if new ones are created
- If that is the case, please copy/paste the content here. You can open the file with any text editor.

Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.

I have previously had this error with restaurants and found that the placemat drawings were the cause in my case (months ago.) However, I just recently had this happen again knowing I've removed all the placemats. When I am in map mode after attempting to travel there, it shows the lot as incomplete with an orange triangle above it. When I enter into build mode, it is still designated as restaurant lot type and all items are present. When I exit again, the error is no longer there and look "functional." This is an unowned restaurant. I use mods but disabled for testing. I'm on PC, own all content.