Ideas

crinrict's avatar
11 months ago
Status:
Needs Info

Load Error Code 800/801

Issue

When trying into a lot, you are greeted by load error 800/801. Buildings start to disappear and you also get endless loading.

Similar issues

Please check out this thread for similar issues if you don't get an error code: [PLEASE READ] Save Game Corruption | EA Forums - 5037272 

Solution

There have been a few solution suggestions in this post: Save Game Corruption (Disappearing Lots/Error 800 or 801) | EA Forums - 5037272 

81 Comments

  • When I try to load into Oakenstead lot it never load in and gives me error 800. I do not have a previous save where this would not happen.

    I have tried:

    Removing all mods

    Restarting computer

    Updating all drives (on both Nvidia and Intel) and all other windows updates.

    Repairing game

    Deleting local thumbcache

    Removing Sims 4 folder from documents, starting game, inserting only the one save and nothing else.

     

    Nothing works. This error is also accompanied by being unable to load or exit numerous random other lots or households. When I try to enter a household or build buy lot it will go into a loading screen that does not end forcing me to manually shut off game through task manager. This causes me to save all data if I had managed to play a bit and renders the game unplayable. The game was fine before the Lovestruck update. 

    I tried all the steps mentioned in the error 800 along with trying to create a new save and the error persists in the new blank saves too.

    I have scoured the internet and forums for solutions and spent hours trying to fix it this week but nothing works and I am beyond fuming. 

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