[MAC] Trackpad can't be used to move around

Ashleyc816​ nkanpo​ chocolattes70​ 

Do you have the overlay controls showing in-game? If so disable it and see if it helps. Instructions here on how to disable it 

https://sims4.crinrict.com/eng/2025/05/how-to-disable-enable-camera-help-icons/ 

Do you have the tutorial enabled in-game? If you disable it does your Trackpad work as expected?

nkanpo​ 

Which exact model Mac and OS do you have? Apple > About This Mac.

Have any default settings been changed in System Settings > Trackpad, System Settings > Sound and System Settings > Accessibility?

There is no sound at all, I can't zoom by scrolling on my trackpad, and two-finger clicks don't work to focus the camera. I've tried repairing the game many times, it worked once, but hasn't again.

I'm having the same problem. With the trackpad I can only move the screen, so I tried it with my Bluetooth mouse and it's the same. The right-click won't work at all and won't scroll, or zoom in. It seems to act normal only when you click and hold the scroll wheel, it highlights objects and sims like normal when hovering over them.

Ashleyc816​ 

And the camera? What gesture on the Trackpad are you trying to use to move around? 

Yes the arrow keys word to move around 

Ashleyc816​ 

Are you using the TS3 or TS4 camera?

Do the arrow keys work to move around?