Ideas

GiuliaValerio19's avatar
GiuliaValerio19
New Spectator
1 month ago
Status:
Validating Fix

Photos turning black (Patch 1.121.342/2.28)

When I place photos taken with phones or cameras in my Sims’ house, they turn black when I exit the game and come back to play!!!! 😢😢

 

Every time I take a photo with my Sims, the picture works normally while it is in my inventory. However, whenever I place it in my Sims’ house with a frame—for example, hanging it on the wall—once I exit the game and load it again, the photo turns completely black and there is no way to recover it. This is extremely frustrating, as I am losing all the important memories of my Sims.

Edit By crinrict: Adjusted Title, merged a few posts.

Note by crinrict

Could everyone in this thread please provide the following info

  • Are you using mods/cc and if so, did you remove them ?
  • What is your game version ?
  • What platform are you playing on ?
  • Is this happening to existing photos that were fine before the patch ?
  • Does it happen with new photos/paintings
  • Does it happen on new saves ?
  • Does it matter how you take the photo or if you add any filter ?
  • Did you play/save the save the issue is occurring on with the January patch at all (maybe different household) ?
  • How big is your screenshot folder in documents ?

Other threads

 

 

 

Note from EA_Solaire:

Hello all,

If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s) in addition to the info above from crinrict?

If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472

Thanks!

73 Comments

  • No matter what I do this continues to happen. I have tried the picture mod, removed mods, saved the room to library.. the only thing that seems to retain my legacy family pictures is saving them in inventory or household inventory... 

    I just wanna display my pics and be proud of my lil sims family maaaannnn :(

     

     

  • I've been seeing multiple threads on this issue so I created a room, saved all of my legacy photos there and uploaded it to my library.  When I place the room, all of the saved photos are now black. In addition, the photos in the houses I've played in are also black. is there a way to fix the photos in the room from my gallery?

  • I share the photos of my Sims as a room on the gallery. I download one "room" of photos from the gallery today, and some photos are black once I placed them on the lot. I removed all my Mods and save file, created a new game. In the new game, I  downloaded the room of photos again and same results.

    I included two photos. The photos as they are pictured on the gallery, and the photos (or lack thereof of the photos once they are placed on the lot). 

     

Featured Places

Node avatar for The Sims 4 Bug Reports

The Sims 4 Bug Reports

Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.Latest Activity: 7 days ago
5,336 Posts