When loading into my game from my last save from last night (January 12), all my photos across the save are there. Now when I try to save today after the update, upon logging back into the game all the photos have turned black! I had to load back to the previous save from last night to get my photos back. But now I can no longer play/ save the game!! The photo system is completely broken. I don't know what code they put into this new update, but I cannot play anymore without the pictures turning black after saving. Please help fix it, I don't know what else to do other than ask for help. I tried making a new save, but photos still turn black.
I've no mods/cc installed. The update today mentioned "fixes" with photo system items like graduation photos, celebrity photos, memorial photos, but I have a feeling somewhere within that coding something has gone wrong for existing photos.
EDIT: Paintings are affected too. They turn white.
Edit By crinrict: Adjusted Title
Note by crinrict
More info from Maxis on the issue:
Photos turn Black (Patch 1.120.140/2.26) | EA Forums - 13095325
Please use the following threads for other instances of this issue
- [COL] Cross-Stich by Ref turning white/blank | EA Forums - 13016359
- Please create a new thread if you have this for Puzzles as it currently doesn't have one.
Note by crinrict
Thanks for all that have provided info. Seeing that Maxis is on top of this, I will personally stop testing on this. Thanks to everyone that sent me saves.
For a possible workaround by jacknifelee please see this post (apologies if someone else posted this earlier, I haven't had time to read the whole thread):Photos turn Black (Patch 1.120.140/2.26) | EA Forums - 13095325
Also a note for the next upcoming fix. Since black photos are a symptom of a bug and not a bug itself, the issue can have many causes and each needs to be fixed separately. The only safe thing you can do is keep backups of your save game and/or upload rooms with your photos to your library or gallery.
This is true for the upcoming patch when they fix another instance. Do not throw your backups away. Keep them safe. You can also keep the files in the screenshot folder in a safe place and then restore them from there if necessary:
https://sims4.crinrict.com/eng/2025/04/custom-photos-in-game-fix-for-black-photos/ (it's a bit of a tedious method and unfortunately doesn't work for console)
You can also find a mini tutorial here: https://www.patreon.com/posts/mini-tutorial-148326243 to restore them from a backup. I haven't personally tested this though.
