Crashes on Mainmenu
I just downloaded the recent update earlier in the day 4/29/25, which I presumed automatically turned off mods though I do play with a few script mods like UI cheats, MCCC, BBB and a UI color mod. After updating, it crashed upon launching the game from the EA app on my windows laptop. I immediately backed up saves and tried repairing, and rebooted. This led to the game launching and loading a bit, but before it loads into the main menu, it crashes. I figured it automatically turned off mods, but I deleted the script mods which I assume would've been broken anyway, just to make sure. This had no change and still seems like it's about to load the main menu but then it closes. I'm inclined to think the update is causing this, but want to know if it's a shared experience or isolated on my part. Edit By Crinrict: Adjusted Title Update 25/05/11 Did some testing on this and with the help of ChelleBelle716 save and mods folder (and insight), I think we were able to narrow it down to Custom tattoos (or better the lack of them) on mermaids So if you use any custom tattoos on your mermaid Sims (the ones you put in your mods folder), make sure you put them back. This issue will also happen if you disable a pack that brings a tattoo that you used on mermaids. Please let me know if that helps you. Instructions on how to get your game to work. Move the following folder to the desktop: Documents > Electronic Arts > The Sims 4 > saves Start the game. If you still don't get to the main menu, please post in the tech forum of your platform, posting your specs. You have a different issue. Start a new save game and see if that works. If the game still crashes, please post in the tech forum of your platform, posting your specs. You have a different issue. Go to your options and turn mods/cc back on Close the game and delete the save game you just created. You won't need it anymore. It was just for testing. COPY the saves folder from your desktop back to the Sims folder. Also put your mods back if you removed them, especially custom tattoos. Do make sure they are up-to-date with the current patch version. Start the game. If your game still crashes, please post in this thread. If you do want to disable a pack or remove a custom cc from your game, you will need to remove them from all your mermaids first. You can then safely remove the cc/pack.
Sims keep freezing
After completing the new update on the Sims 4, I'm constantly having to reset them. They all just stop moving. I have no mods on my game, no old files or saves as I got so fed up with it I removed everything and re-installed the game, created a new household of one and it just keeps freezing. No idea what to do. Edit By Crinrict: Adjusted Title to better reflect the issue
Endless Loading/Crashing when trying to load a certain lot (broken object(s))
Problem When trying to load a certain lot, the game either crashes or endlessly loads. This particular issue is tied to that building. It causes the same issue on any lot you place it on from the gallery and is tied to the furniture. It usually happens with lots that have objects placed with MoveObjects or T.O.O.L and are placed on top of each other. This issue has nothing to do with save game corruption. There are several issues that cause endless loading. Please see this for more details: [PLEASE READ] Crashing and Endless Loading | EA Forums - 5037259. Determine if this is your issue KEEP BACKUPS OF YOUR SAVE GAME! The easiest way to determine if the lot you are trying has this issue is, to load it without furniture. Use the following techniques to do so You're trying to place a lot from the gallery that just crashes/endlessly loads: Place the lot unfurnished The lot is a residential lot: Either move a family in without furniture or move the family in the lot out with all the furniture. The lot is a commercial lot: Try to load it from the map in build mode (see below) and then change the lot type to residential and proceed as above. If the lot loads after doing this, then this is your issue. Suggestions for troubleshooting The process to find the object(s) that are causing the issue is really tedious and you need to make sure it's worth it. Maybe it's easiest to refurnish or use another lot. Try to load the lot in build mode. If that fails, load the lot next to it in build mode and pan around a bit (I have no idea why that seems to work, but it helped me getting crashing lots to load), then go back to the other lot. Once you loaded the house, change it to residential if it wasn't already and move someone in without furniture. Load the lot and check if that works. Take note on how the lot looks. Everything that's still there is not an issue if you were able to load the game that way. Save this under a new name. You might need to refer back to it. Go back to the save with furniture and try the loading again. This time just delete the house. You can grab it to move around and then delete it. Check again if the problem is gone. If not, the issue is outside, if so, the problem is the house (it could theoretically be both but for now assume it's not. To be sure, you can delete everything BUT the house and see if the problem still occurs). Once you know if it's the house or the outside, you can start searching. Outside: Delete one half of the lot, then test. Then test the other half. Then do half of the half until you find the object or object group. Depending on the amount of objects used, it could be easier to just delete a whole structure. Up to you. Inside: Delete floor by floor and then room by room to find the room that contains the faulty item. Then go from there.