[EBN] Fairies with altered skin tone cause the game to crash
Hey! I have a pretty critical bug to report which always causes the game to crash to desktop. What's the issue? When playing with a Sim that has the fairy occult form unlinked in CAS, and the human and fairy forms have different skin tones, switching between the forms will cause a crash if the Sim has an appearance modifier* applied. *an appearance modifier is a temporary change of looks for the Sim, like wearing climbing gear from Snowy Escape. The type of applied appearance modifier matters, in this case it has to be one that carries over the skin tone (like "set_cas_part"). How to reproduce? New Game, no mods installed, mods are disabled. Create a Fairy Sim in CAS, unlink forms. Change fairy form skin tone to a different one than the human form uses, change of clothing is recommended too. Proceed to gameplay and place down a computer with a desk and chair. On the computer purchase the climbing gear from the Snowy Escape expansion pack and wear it. Switch between human form and fairy form repeatedly (reveal -> conceal -> repeat) and after a few tries you will experience a crash. Sometimes it happens immediately, sometimes it takes a few tries. Don't own Snowy Escape? Special celebration or festival t-shirts, vanity table makeup, ailments, costume box, facial masks, temporary manicure or pedicure, and many other temporary appearance modifiers should work too. Technical Details Appearance modifiers that copy the skin tone over to the appearance modifier sim base wrapper are the ones that will cause the crash to occur, including the skin tone randomization appearance modifier. The specific trigger is altering the sim base wrapper skin tone ID and causing the client to render the Sim with it. I'm unable to know why this happens exactly as the client is a magical black box for us modders 😄 Please fix ASAP. Fun Fact - if the appearance modifier is an outfit generator, the skin tone of the Sim is not carried over, so for example fairies wearing slippers indoors lose their skin tone when changing form. That's a bug too but I'm more worried about the one causing the game to crash.
PC - kicked out from rıvals games after latest 10/23 update
I've been winning for 2 matches while playing Rivals and suddenly it says the connection is lost and it is transferred to the FUT screen. It says your match will be reviewed and it happens while I'm winning. Am I paying all this money for nothing? What is this game? I want those 2 matches to be returned to me immediately. Just check as much as you want. that's enough EA_Blueberry: Please see this response within this thread
Screenshot/Photos causes game crash/freeze
Recent Update 19th August 2025 "C" button Screenshot if you go into POV mode two end buttonds keybord right if you press the screenshot "C" button the game will crash and the PC. Send case to EA this happend right after update nothing to do with graphic cards as advice given. THIS IS A FRESH BUG AND NEEDS TO BE SORTED- The other modes work okay but not POV mode for Screenshot Edit By Crinrict: Adjusted Title
[XB/PS] Console crashing after update 2.13
I ran the update for Xbox today 6/18/25 and every time my sim leaves the lot and returns the games crashes - no mods as it is Xbox - has occurred about 5 times today every time is after my sim visits another lot and comes back to their lot about 3-5 minutes of playing with a different household member the game crashes. Also it keeps resetting my game settings turning back on tutorials and game play overlays and turning back on the music I have turned off in build mode and home screen have most packs except for For Rent, Lovestruck, Growing together, High School Years and Seasons Note from EA_Solaire: Hi all, If you're playing on PlayStation could you please share your save file (instructions here: [INFORMATION] How to Send User Files to The Sims 4 Team) to help us investigate into this further? For Xbox players, there's currently not a way for you to share your saves with us, but please continue to report any crashing you experience in this thread. Thank you!
Endless Loading/Crashing when trying to load a certain lot (broken object(s))
Problem When trying to load a certain lot, the game either crashes or endlessly loads. This particular issue is tied to that building. It causes the same issue on any lot you place it on from the gallery and is tied to the furniture. It usually happens with lots that have objects placed with MoveObjects or T.O.O.L and are placed on top of each other. This issue has nothing to do with save game corruption. There are several issues that cause endless loading. Please see this for more details: [PLEASE READ] Crashing and Endless Loading | EA Forums - 5037259. Determine if this is your issue KEEP BACKUPS OF YOUR SAVE GAME! The easiest way to determine if the lot you are trying has this issue is, to load it without furniture. Use the following techniques to do so You're trying to place a lot from the gallery that just crashes/endlessly loads: Place the lot unfurnished The lot is a residential lot: Either move a family in without furniture or move the family in the lot out with all the furniture. The lot is a commercial lot: Try to load it from the map in build mode (see below) and then change the lot type to residential and proceed as above. If the lot loads after doing this, then this is your issue. Suggestions for troubleshooting The process to find the object(s) that are causing the issue is really tedious and you need to make sure it's worth it. Maybe it's easiest to refurnish or use another lot. Try to load the lot in build mode. If that fails, load the lot next to it in build mode and pan around a bit (I have no idea why that seems to work, but it helped me getting crashing lots to load), then go back to the other lot. Once you loaded the house, change it to residential if it wasn't already and move someone in without furniture. Load the lot and check if that works. Take note on how the lot looks. Everything that's still there is not an issue if you were able to load the game that way. Save this under a new name. You might need to refer back to it. Go back to the save with furniture and try the loading again. This time just delete the house. You can grab it to move around and then delete it. Check again if the problem is gone. If not, the issue is outside, if so, the problem is the house (it could theoretically be both but for now assume it's not. To be sure, you can delete everything BUT the house and see if the problem still occurs). Once you know if it's the house or the outside, you can start searching. Outside: Delete one half of the lot, then test. Then test the other half. Then do half of the half until you find the object or object group. Depending on the amount of objects used, it could be easier to just delete a whole structure. Up to you. Inside: Delete floor by floor and then room by room to find the room that contains the faulty item. Then go from there.
