Recent Discussions
The support service was rude and refused to resolve the issue
They have been unable to resolve my issue for 4 months. I provided all the screenshots and described everything in detail. Technical support refuses to resolve the issue. Refuses to accept a complaint about their actions. In the end, they were rude and disappeared. Is this even normal? Can community managers comment on this situation?EA game, rules and cheaters
Never get a response from EA when reporting cheers. Useless AI replies in iPhone EA Help chat "Thanks.....Our game team will review the report. For privacy reasons, we can't share the outcome of our investigation". And that's it. Nothing. Is it really that difficult for the EA team to reply "We looked into your report but we didn't see anything suspicious in the reported player and we can't block him" or something else. No EA is silent. This game is big F-.Walls of Alsharq (and other) spacial issue
When placing a wall between two buildings it would connect to, as with the Walls of Alsharq, the second building should fit in the square space aligned with the wall segment. The square area is exactly equal to where I placed the other, as you can see from my screenshots. I should be able to place like this to make this structure.Stadiums
This might be not so bright on my end but I think adding “the dome at Americas center” would realistically be a great idea, 1 you have a stadium that is a dome that should cost around 150k coins due to its detail. Making it a permanent stadium that isn’t a come and go or a money grab would be fun! Not only that but having a stadium that looks so good it can fit any city. Making it the size of the other football stadium we have would be ideal. I don’t think this idea will ever be heard or even though to be put into the game but I’m just saying it’s never a bad idea to add something beautiful to the game!Conversion store
I have a suggestion for improving the fact that we are all drowning in expansion items. We don’t need like mountain and beach. Could we have a conversion store for those like they have for the tickets and gold bars for the mayors challenge? I’m kind of tired of flooding my store to wait for Daniel to buy all of these items.Residential buildings stuck at Level 1/6 – no upgrades available
Subject: Residential buildings won’t upgrade (no hard-hat icon) despite high land value and full services Body: Hello EA Support Team, I’m experiencing a persistent issue in SimCity BuildIt where residential buildings never become eligible for upgrades. The hard-hat icon never appears above any house, so all homes remain Level 1/6 indefinitely. Account & city details Player ID: 2927760670 City name: Texas Mayor level: 14 Population: 24,790 Happiness: 100% Platform/device: iPad Pro OS version: iPadOS 17.6.1 Country/Language: Russia / Russian Problem description Even though all upgrade conditions are met, the game never triggers the upgrade state: Land Value: high (blue zone in the Land Value overlay). Wealth Forecast: up to Luxury homes (orange overlay confirms it). Municipal services: power, water, sewage, waste, fire, police, health, education, transportation, etc. are fully available and have spare capacity; service coverage is 100% for the affected area. Specializations: parks/landscape and others are placed and active. Demand indicator: house info panels show that services/upgrade demand exists, yet upgrades don’t start. All affected buildings are standard Residential Zones (not London/Paris/Tokyo). Steps to reproduce Prepared a district with maximum land value using parks/specializations. Placed several new standard Residential Zones in this area. Ensured all services have headroom and coverage; Wealth Forecast shows Luxury. Waited and played for multiple sessions. The hard-hat icon never appears above any house. All stay at Level 1/6. Rebuilt multiple times, also tried the reverse order (build on normal land → later increase land value). Cleared space and built new zones elsewhere. Temporarily moved/removed some specialization buildings. Logged out/in, reinstalled the app, and even waited ~4 days. Result: no change; upgrades remain unavailable. What I expected Eligible homes should request an upgrade (hard-hat icon), allowing me to upgrade beyond Level 1/6. What I already tried Bulldozing and rebuilding houses; moving them to low-value land and back. Ensuring surplus capacity for power/water/sewage and all municipal services. Relocating/removing some specialization buildings. Reinstalling the game and re-logging into my account. Waiting several real-world days for the system to refresh. Attachments provided Screenshots of Land Value, Wealth Forecast, the city view, Player ID, and a house info panel showing Level 1/6 and demand. This appears to be a save-level or server-side bug preventing the upgrade trigger from firing across my city. Could you please inspect and repair my city data on your side (e.g., refresh upgrade flags/counters) or apply a known fix? I authorize you to access my account for troubleshooting. Thank you in advance for your help. Best regards, Sofya
Services Demand and Utilities
Even though my demand fro services appears to have been cut in half, I ma reluctant to remove any of my utilities. So far I can't tell if this is a feature or a glitch, and I don't want to have to spend my in-game money on replacing utilities if it turns out to be a glitch. Has anyone received word as to whether or not this is reduction in service needs is legit or not?Bug report: incorrect service demands
Device Type: iOS Last Occurrence: Ongoing, last observed at the time of this post ~5:30pm ET 8/29/25. Version: 1.61.1.143026 (See screenshots at the end) My girlfriend plays on her iOS device. She's started a new city and is around level 8, ~15k population. At this point in the game, with 9 or 10 normal residential zones at level 5 or 6, she has a service demand of ~110. Each zone has a service demand of 15 at level 6. I started a new city on my Android, and my stats are about the same other than my service demands which remain at 1 for each level 6 normal residential zone. I can't find any information on this other than news of an update from back in July of 2025 that reduced service demands. Her Game (iOS) My Game (Android)Idea to Improve Design Challenges
Hey everyone 👋 I think Design Challenges could be more fun and fair with two small changes: • Run only once a week, ideally on weekends because during the week many players don’t have enough time, so a lot of entries are rushed just for rewards. – A weekend schedule would give everyone more time to create quality designs and vote more fairly. • Simple option at the start of each DC. Show a popup: “Do you want to participate? Yes / No”. – Players who don’t want to join can just skip, avoiding stress and random low-effort submissions. These are just small “cosmetic” changes, but I think they could make a huge difference for both players and the competition itself. What do you all think?
Moving around game.
I am having issues moving around the game, Train journeys, Com Tasks, etc. comes up with an error. if you log out the game menu start up fails after around 10%. I then have to shut my iPad down and log back in, it works ok for a short period then fails again? Any thoughts please?Search Feature/Trade Depot ID
AI Generated Image It would be so nice to be able to search depots or have a unique depot tag...so that I can share it in chats forums and across social media. Or even something as simple as being able to search for an item and the depots that have them pop up....instead of the roulette wheel that happens....plus the wasted time. I've been playing for a decade now and this is something I wished since then.... I love this game....but it makes things more difficult than they need to be. Love to know if others have any similar ideasCap on points in Contest of Mayors
Why has this happened? I pay for the premium pass to get more rewards and now there’s a cap on how many points you can earn towards these rewards. What did I buy then? Last week I got several rewards and then it was capped. This week I got to just 5000 points, received just one reward and its capped already! Who was the greedy **bleep** that made this decision? I will never buy anything on this game again!About City Delete Button
I Have To Request To Devs, Please Remove Or Time Pending This Button. Just Tap And Tapping Yes Will Be Delete the City Immediately was Too Much Harsh,, please add a Time step like, 7 Days Confirmation and then Deleted Automatically, And Also Cancel Within the 7days.. This Immediate Delete Can Causes Accidentally Wiped Out The City.. Thank You.. ~ Ruru