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✨Service 2.0 Update - Feedback Thread✨
Hi Mayors! 👋 📢 Calling longtime city planners, brand new Mayors, and all builders in between! We'd love to hear from you about the Service 2.0 update. Tell us all about your experiences with the new update as you explore the changes it brings to your cities and gameplay. Please let us know what stands out to you, what surprises you, and what you'd like to see tweaked. Is there room for improvement with the update? And if so, what would EPIC look like for you and 'Why'? Pop your feedback below! - EA_Lanna _______________________________________________ (Edit to add:) How to Report a bug with Services 2.0, per blog 'Services 2.0 - More updates from EA' ...The most helpful reports include: A clear description of the issue Steps to reproduce it What you expected would happen What actually happened Screenshots or videos The more details you share, the faster we can address issues.SolvedEA_Lanna4 hours agoCommunity Manager9.8KViews3likes252CommentsConstant power shortage, what should I do?
Hi! I keep having issues where buildings say they are getting no power or no water and that I need to fix this issue. I keep buying new power plants and new water plants and it’s not doing anything. I double checked and all my power/ water plants are connected to all the houses. It also says that my capacity for both beats the demand! So i’m not sure why i’m having this issue. What should I do? The happiness rating keeps going down and sims keep moving out. I attached one screenshot showing the capacity being greater than the demand and one of my city. Please help!LUNAUNA122345 hours agoSeasoned Newcomer112Views3likes4CommentsEverything went black
Hi all. im not really looking for a discussion but i want my problem to be fixed. I have simcity buildit for a couple of years now and since a few months my game goed black every time i try to build something. I deleted the app and that doesn't work! I paid a **bleep** of money for nice buildings and luxury things 8n the game and now i can't even play it.... please help, with kind regards MarcMarruc0265 hours agoSeasoned Newcomer18Views0likes0CommentsElectricity bug – no power even though everything is connected
Hi everyone, I’m having a serious problem with electricity in my city. Even though I have several power plants (wind turbines and others) and all my roads are perfectly connected, every residential zone shows the red lightning bolt, as if there was no power at all. I already tried everything: Rebuilt and replaced the roads Moved and rebuilt my power plants Grouped all power plants together Upgraded the wind turbines Closed and reopened the game Restarted my device But nothing works, the electricity graph shows I have enough capacity, yet my citizens keep complaining about no power. It’s like the game doesn’t recognize my power plants anymore. Is this a known bug? Does anyone know how to fix it? Thanks in advance for any help!azqswxt10 hours agoSeasoned Newcomer2.2KViews5likes24CommentsGame-breaking service bug after update
I want to document a serious, update-induced bug in SimCity BuildIt that has affected my city and, judging by recent threads, many other players as well. What happened Immediately after a recent update, my city developed persistent service errors: Buildings showed red lightning / repair / service icons despite large overcapacity City view and edit view were often inconsistent Service problems followed buildings when moved New buildings sometimes worked, old ones stayed broken Repair / service states became “stuck” and never resolved naturally This was not caused by roads, coverage, or insufficient capacity. All core services (Power, Water, Sewage, Garbage, Fire, Police, Health) were clearly sufficient. EA Support experience (7 attempts) I contacted EA Support seven times. Every response was generic They repeatedly sent irrelevant guides (freezing, reinstalling, clearing cache) They never escalated to a technician They completely ignored the fact that this was a data corruption / state bug One case was even closed without resolution Support simply does not understand this issue and refuses to treat it as technical. The actual technical problem (important) This is not a coverage issue. It is service-state corruption at building level, introduced by the update: Global service systems are fine Individual buildings have corrupted service flags These flags do not reset automatically Normal gameplay cannot fix it What EA needs to do to fix affected cities For existing cities, the only real fix is: A server-side reset of building service states / flags (or a forced full service reinitialization per city) Anything else is just deflection. What finally worked (player-side nuclear option) With help from ChatGPT, I did what support never suggested: Moved factories and shops out of the city Deleted all roads Deleted all services Deleted all residential buildings I could Left only unsellable buildings (Omega / Epic / task-related) Closed the app and waited Rebuilt the city from zero, extremely slowly: One service at a time One house at a time Long pauses between actions After this total teardown and controlled rebuild, the city is finally stabilizing again. New buildings behave normally, services are consistent, and the city appears “saved”. This should never be required in a live-service game. Conclusion This bug is real It is widespread EA Support is not equipped to handle it Players are being forced to destroy their cities to recover EA needs to: Acknowledge this as an update regression Escalate cases to actual technicians Provide a server-side fix for affected cities Until then, players are on their own. If you’re experiencing similar behavior, you are not doing anything wrong.6j4c0d9kes6512 hours agoSeasoned Novice141Views9likes2Comments- iLoVeBiLdiNG720 hours agoNew Novice112Views1like3Comments
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- e9u3tldaz2ku2 days agoRising Newcomer76Views0likes5Comments
EA or AI
Is there any real developers left in your Office or what, you changed the game and lost a bunch of paying players, and your trying to make up by rating the prices on everything,, this is no good, scroll back please, or you will lose us all25iyuxummy8h2 days agoNew Rookie26Views1like0CommentsSounds (music and other) both turned off but still getting sounds
I don't know how long this has been going on since I usually keep my phone sound (Android) turned all the way down, but I've just noticed that I am getting sounds from buildit even though I have all sounds turned off in settings. Are ads now able to override the sound settings? If so, this needs to be fixed, I do NOT want ANY sound coming from buildit. Anyone else notice this issue?7553502 days agoNew Rookie16Views0likes0CommentsKeep lvl. 1-5 buildings
Hi everyone, is there a way to keep buildings at any lvl. from 1 to 5 without the annoying upgrade message popping up? I want to build a city with variety of buildings not just luxurious lvl. 6 which all look the same. Second, can EA please give us railway bridges permanently? I think it’s such a necessary item to build a city with rivers and railways. I have a river with a railroad going across it, so i basically have a gap in the river with the railroad being on the ground which looks awful, but there is no other way.lenagroclen2 days agoSeasoned Novice26Views0likes0CommentsTemu ad please fix.
The Temu ad in the game is not functioning correctly. When the ad appears, it forces me to the Google Play Store and will not allow me to close it or return to the game. It just bounces between the ad and the play store. Because of this, it’s hit or miss whether I actually receive the reward for watching the ad. This is happening repeatedly and is very frustrating. I don't even want to click on the ad anymore.Please fix this ad or remove it from my rotation.bwqr1zi12fab2 days agoRising Newcomer19Views0likes1CommentUpgraded sevices no result...
Upgraded sevices like waste etc but still home shows service not enough. But demand is very less compared to what I have. And also for water service only three type of buildings available. 2 or 3 are missing.068a4b38f798ca0e2 days agoSeasoned Newcomer33Views1like0CommentsHow are Maxis Manors impacted by Services 2.0?
Is someone able to tell those of us who are not "in the know" - how are Maxis Manors and Maxis HQ impacted by the Services 2.0 update? I apologize for creating a new thread, but I am unsure if this question should go into the feedback thread or not. I have 4 Maxis Manors and 3 Maxis HQ's and I'd really hate to have to stop using them because of this rubbish update that nobody asked for. Should I just delete my last city? I haven't deleted my last remaining city simply because I've sank a lot of money into it, and this update has pretty much make me feel like I flushed my money down a toilet. Feedback to Developers: your methods of communication are completely terrible. Apparently (saying apparently because my last city hasn't received the services 2.0 yet) some fully upgraded service buildings have been dropped into our stored buildings - if this is so, you could have told us and saved yourselves and all of us a headache, and while it's extremely inconvenient, there may have been way less complaints. You could have also explained how Maxis HQ and Maxis Manors would be impacted by the Services update. COMMUNICATION HELPS.Solvedf2aj5m0efycy2 days agoSeasoned Ace241Views6likes7CommentsPower, sewage faults
All 4 cities, power and sewage. I have tried to renovate, fault just comes back. I have extra power and sewage capacity, red indicators still says low. This happened all of a sudden in 4 cities at once. EA are not helping. Any solution????alancaldwell9612 days agoRising Novice52Views0likes1CommentLong ads in design challenges.
For the past month or so I have noticed ads that are about 2 minutes long in the game. The problem is, when in the design challenge and you want to change the items necessary to upgrade your home, the ad is so long that it will kick you out of the design Challenge and you come back and you're in your city again. And when you go back into the design challenge nothing has changed. I have contacted customer service five times about this in the last week. Now every single time I try to do this in the design challenge it's one of those long ads. It's to the point that I'm ready to uninstall the game because the design challenge is my main enjoyment from this game. No one in customer service cares , they're not going to change anything, they just want you to spend simoleons or whatever instead.axfd3wzzcl8i2 days agoRising Newcomer15Views1like0CommentsLaaaaaaaaaagy Loooooaaaaading
The current load time to start the game and move between cities is horrendous. Game regularly crashes or just doesn’t do anything and I have to force quit and restart and then restart my device. Current enjoyment level 0 out of 10. Stop messing this thing up already and just make it playable.4Views0likes0Comments
Community Highlights
- EA_Lanna2 years ago
Community Manager
- EA_Lanna2 months ago
Community Manager
- EA_Lanna3 months ago
Community Manager
- EA_Lanna3 years ago
Community Manager