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[Service 2.0] Heavy Lag, HQ Stuttering and "Dancing Objects" - Tab S9 FE
Hi Everybody, Device Information: Model: Samsung Galaxy Tab S9 FE (8 GB RAM) OS: Android 16 / One UI 8.0 Kernel-Version: 5.15.180-android Processor: Exynos 1380 The Issue: Since the Service 2.0 update, SimCity BuildIt has severe performance issues on my tablet: Building Lag: In the DC city, buildings "dance" around or react with a massive delay during placement. Global HQ & Trade Depot: While scrolling through the Global HQ or visiting other cities' Trade Depots, the game freezes for several seconds. This leads to accidental city visits or, even worse, accidental purchases of items because the UI lags right when I'm scrolling. Memory Management: Free RAM drops as low as 1.4 GB despite having 8 GB total. The game ran perfectly smooth before the update. Has somebody else this problem?Cat tokens for...??
After the start of new season and three more currency (thanks? idk) I see that I can by new buildings for dog tokens. But what I can buy for cat tokens? Will it appear further? Or i miss smth and don't understand? I just dont miss the opportunity and spend all tokens for those doubtful buildings we do have now.Really - 3 seasonal currencies, with 3 money grab 50% boost tickets
Sadness, extreme sadness. Someone at EA was paid to design and code this Seasonal, Dog and Bunny cluster **** Im not spending a penny on it, I will pickup what I get from casually doing tasks but really this is (a) one I don’t care about and (b) further sign of the pure money grab that EA isArtemis to Level 15?
How? I spent seasonal coin getting all the buildings required to complete city albums in order to get the extra seasonal coin. I’m almost done Mayors pass and there are no more seasonal coin rewards. There’s 8k to collect on the other reward I’m at Level 9. That will take me maybe to Level 11 (can’t see as it dues t show you the next requirement) How are we supposed to get to Level 15 to complete the final City Album to get the final building.City completely dark – lighting/rendering bug
Hello EA Support Team, I’m experiencing a graphics/rendering bug in SimCity BuildIt. Description: My city suddenly became completely dark. This is NOT normal night mode. There are no street lights or building lights visible at all. The entire city scene is black, while the UI works normally. The issue also happens when I visit other players’ cities, so it seems to be a global rendering/lighting problem, not city data corruption. What I’ve tried: Clear game cache Restart device Reinstalling the game Re-enter the city Visit other cities None of these fixed the issue. Device information: Device: Xiaomi Redmi 8A Pro Android version: Android 10 RAM: 2 GB GPU: Adreno 505 Game version: 1.74.2.150717 Additional notes: This looks like a lighting or shader rendering failure after a recent update. Thank you for your help.
💭Services 2.0 - Full Rollout - Feedback Thread
Hey Mayors Welcome! Services 2.0 is now available for everyone 100% across the game, and we want to hear from you! ✨Before you dive in, if you haven’t already had the chance to get back into the game since the service's red status issue, good news on that front. Your service statuses should now reflect accurately again. Thanks for sticking with us while we worked on sorting that for you. 📌For the latest on Service 2.0, head here; 🏙️ [Update] Services 2.0 is now here for Everyone 🏙️ How this feedback thread works: The focus of this thread is your experience.🙂 This is your space to share how you’re finding the new system - what’s working well, what feels challenging, and anything in between. Our EA Forums team will actively read and monitor the discussion, and your feedback will be shared directly with the studio. While we may not be able to reply to individual posts in this thread, please know that we are constantly reading and passing your feedback onto the team from all the replies and discussions taking place here. If there is information to share from our side, we’ll be sure to post it in a separate announcement thread and pin it at the top of the SimCity BuildIt board. We kindly ask that you keep your feedback constructive and respectful, as this helps ensure it can be reviewed and shared effectively. We truly appreciate you taking the time to share your thoughts - your voice matters, and it helps inform future improvements. Let us know how Services 2.0 is going in your cities: Use this space to share your experience in your own words about how the new system is landing in your city, whether this is your first time with the new system or you were part of an earlier rollout. For example: First Impressions: What stands out? What makes sense? Does anything not make sense? Experience Changes: How does the system feel now compared to earlier rollout? Has anything changed? What matters most to you? City Report Card and service status: Is it clear how to spot issues and what to do next? Did anything surprise you? Upgrading Services: Does it feel intuitive? Rearranging your city: What is your city level, and how manageable did the transition feel when moving things around? Overall vibes and anything else Thanks Mayors.
iPhone/iPad
So, after a whole lot of discussions and research... Depending on your device... A-Series / M-Series The software conflict between SimCity Buildit and iOS is likely miscommunication between the game and iOS 18 - 26.3 updates between March 2025 - February 11, 2026. Specifically, a conflict with the Metal Graphics API released by Apple. Without a step-by-step approach to troubleshooting... Well... You may be waiting for a solution. Or, reluctant to try every suggestion because for whatever reason this is the only app overheating and malfunctioning on your device. Why? VRAM is exhausted. Disable Game Mode Settings--> General --> Background Apps Refresh... If on, Turn off Settings --> General --> iPad Storage --> SimCity Buildit --> Offload App / Reinstall on Same page. Have 2-15 GB free storage for working memory. Hard Restart / force restart... Do not shutdown. Volume Up, Volume Down, hold power button. Then, Consider experimentation with Liquid Glass, any other Display/Resolution, battery optimizers/low power mode and accessibility settings. Then, let me know.Major bug
For over a week I have been unable to log on to the game. This is in addition to the continual hang out of the game that has happened since it’s “upgrade” of services. Obviously, I’ve lost a week of COM. Fortunately, I’d already completed it. the usual delete/reinstal doesn’t work. ive also reported other glitches that have not been resolved by the “help” team. this situation really isn’t good enough. btw, I’ve played every version of SimCity from its first appearance and never had this kind of disgusting, untested, debugged “upgrade”. are all the programmers on drugs?Why was my city moved into the mirror?
Hello, why was my city ID:7almlpw8hikb moved to the so-called mirror (ban) after 18-20 years of playing?In which I don't see the other clubs I've been to. I ask you to reconsider your own or automatic decision to ban all those guilty or not guilty. Have a nice day.Internet Problem : This Game Has Crucial Connection Issue
Every time this game needs an internet interaction with server or whatever, I cannot help but mention it takes decades. This, is however a smaller issue compared to the issue players have nowadays. The real issue is, this game would even say from the starting point that 'there is no internet'. This is crucial problem, you guys have all the system conencted with it, from trains to every kind of contest. This is seriously affecting gameplay, and this is not so pleasant. Please do not say 'this is your ISP's fault'. I live in the environment where every game is playable real-time(with no delay) in 5G network. Also please do not blame my other environment, as I use iPhone 15 ProMax. This is really crucial issue and has been really serious since update, and even unplayable recently. You really need to fix this issue, if this company wants to provide service with this game. And always, thanks for all. Sincerely,The game is less than one star
The war store has changed for the worse, no longer can you get jackpots with war coins, you must use bongo bucks, this just one of another money grubbing example of EA greed. Developers have made the game no longer user friendly and only for the cash flow elites. seriouly considering leaving this game after several years, but then again EA DOESNT CARE! and they don’t care ABOUT CHEATERS THAT GUT THE GAMEIn-game "Contact Us" feature stuck on loading
Hi everyone, Recently, I encountered a technical bug with the Mayor’s Contest Wheel. This glitch caused my account to be flagged incorrectly, and I’ve been placed in the "Isolator Server" (banned?). I can no longer see the normal Global Trade HQ or participate in Club activities. EA Support instructed me to use the in-game "Contact Us" feature to submit a ticket. They stated this is the only way for the technical team to access my data and fix the bug. However, the "Contact Us" button is stuck on a perpetual loading screen. I’ve tried switching networks, clearing cache, and reinstalling the app, but nothing works. I even tried looking for the old 「simcity-buildit.zendesk.com」 portal I saw in YT, but that site is now defunct. Has anyone successfully loaded the in-game support page? (Are there specific network or VPN settings required?)
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