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✨Service 2.0 Update - Feedback Thread✨
Hi Mayors! 👋 📢 Calling longtime city planners, brand new Mayors, and all builders in between! We'd love to hear from you about the Service 2.0 update. Tell us all about your experiences with the new update as you explore the changes it brings to your cities and gameplay. Please let us know what stands out to you, what surprises you, and what you'd like to see tweaked. Is there room for improvement with the update? And if so, what would EPIC look like for you and 'Why'? Pop your feedback below! - EA_Lanna _______________________________________________ (Edit to add:) How to Report a bug with Services 2.0, per blog 'Services 2.0 - More updates from EA' ...The most helpful reports include: A clear description of the issue Steps to reproduce it What you expected would happen What actually happened Screenshots or videos The more details you share, the faster we can address issues.SolvedEA_Lanna41 minutes agoCommunity Manager10KViews4likes257Comments- 9c2rr4y0i8sg2 hours agoNewcomer19Views0likes3Comments
- iLoVeBiLdiNG72 hours agoRising Novice138Views1like6Comments
Keep lvl. 1-5 buildings
Hi everyone, is there a way to keep buildings at any lvl. from 1 to 5 without the annoying upgrade message popping up? I want to build a city with variety of buildings not just luxurious lvl. 6 which all look the same. Second, can EA please give us railway bridges permanently? I think it’s such a necessary item to build a city with rivers and railways. I have a river with a railroad going across it, so i basically have a gap in the river with the railroad being on the ground which looks awful, but there is no other way.lenagroclen2 hours agoSeasoned Novice64Views0likes3CommentsSimCity BuildIt Rip-OFF
This game has become a money grab now more than ever. After years of selling MAG tickets for 15-16-17-18-19-20-22-24-26-28-30 ... Suddenly EA Games changes the rules and Mag tickets are much more expensive 15-20-25-35-50 Do not go shopping until EA Games comes to their senses. Also beware rewards that are usually free but later charge. They are trying to trick you into clicks that spend your SimCash! Horrible this is dispicable they do not care about custormers anymore they just keep coming up with ways to rob you and go after your money. BEWARE. Watch carefully every transaction you may not get what you think you are getting. I am so disappointed - no need to spend any money on this game because the currency you buy today will be nearly worthless tomorrow. Boycott all purchases!obyqeu1isu4i3 hours agoRising Newcomer47Views0likes1CommentRename developer studio and game
I think a better, more fitting name, for the developer studio would be "Ebenezer Studios" or "Scrooge Studios". The game should be renamed to "Grinch City Build It". I am suggesting these names because of the wonderful holiday spirit of the season where players have to produce a bunch of seasonal items that don't appear in our storage and cannot be sold, just to convert to seasonal currency at paltry rates to redeem expensive seasonal buildings nobody is going to use for more than week in most cases. I think these names would be wonderful and capture the spirit of the state of the game and to signify the EA grinch stole christmas and gave us an app update with buggy features and overpriced stuff nobody wants.Solvedf2aj5m0efycy10 hours agoSeasoned Ace109Views6likes2Comments- e9u3tldaz2ku14 hours agoRising Newcomer91Views0likes6Comments
Club wars pop up bug
I was a member of one club begining the game and they kicked me off. Now i am a member of a new party but game pushes me to collect presents of war my previous party. And i can't get out of this pop up and can't see my new party achievements. And the big promlem is i can't get out of club wars screen and i can't play the game unfortunately.rustyflake14 hours agoNewcomer16Views1like0CommentsMayors Pass Points Weekly Cap
I understand EA are trying to make our Golden Tickets useful, but putting a weekly cap doesn't help solve the problem it makes it worse why not keep the daily task the same put like 20 golden tickets, at neighbourhood and go up by like 5 or 10 for each league. It makes no sense having a weekly cap that max out that quick. The old Com didn't handle the used of Golden Tickets because there was 15 but you add over 90 assignments that require Golden why not 30 instead, we should have majority of the task as regular not lock behind Golden Tickets come on EA.SolvedReal23bro1232 days agoRising Novice196Views1like5CommentsConstant power shortage, what should I do?
Hi! I keep having issues where buildings say they are getting no power or no water and that I need to fix this issue. I keep buying new power plants and new water plants and it’s not doing anything. I double checked and all my power/ water plants are connected to all the houses. It also says that my capacity for both beats the demand! So i’m not sure why i’m having this issue. What should I do? The happiness rating keeps going down and sims keep moving out. I attached one screenshot showing the capacity being greater than the demand and one of my city. Please help!LUNAUNA122342 days agoSeasoned Newcomer149Views3likes4CommentsEverything went black
Hi all. im not really looking for a discussion but i want my problem to be fixed. I have simcity buildit for a couple of years now and since a few months my game goed black every time i try to build something. I deleted the app and that doesn't work! I paid a **bleep** of money for nice buildings and luxury things 8n the game and now i can't even play it.... please help, with kind regards MarcMarruc0262 days agoSeasoned Newcomer29Views0likes0CommentsElectricity bug – no power even though everything is connected
Hi everyone, I’m having a serious problem with electricity in my city. Even though I have several power plants (wind turbines and others) and all my roads are perfectly connected, every residential zone shows the red lightning bolt, as if there was no power at all. I already tried everything: Rebuilt and replaced the roads Moved and rebuilt my power plants Grouped all power plants together Upgraded the wind turbines Closed and reopened the game Restarted my device But nothing works, the electricity graph shows I have enough capacity, yet my citizens keep complaining about no power. It’s like the game doesn’t recognize my power plants anymore. Is this a known bug? Does anyone know how to fix it? Thanks in advance for any help!azqswxt2 days agoSeasoned Newcomer2.3KViews5likes24CommentsGame-breaking service bug after update
I want to document a serious, update-induced bug in SimCity BuildIt that has affected my city and, judging by recent threads, many other players as well. What happened Immediately after a recent update, my city developed persistent service errors: Buildings showed red lightning / repair / service icons despite large overcapacity City view and edit view were often inconsistent Service problems followed buildings when moved New buildings sometimes worked, old ones stayed broken Repair / service states became “stuck” and never resolved naturally This was not caused by roads, coverage, or insufficient capacity. All core services (Power, Water, Sewage, Garbage, Fire, Police, Health) were clearly sufficient. EA Support experience (7 attempts) I contacted EA Support seven times. Every response was generic They repeatedly sent irrelevant guides (freezing, reinstalling, clearing cache) They never escalated to a technician They completely ignored the fact that this was a data corruption / state bug One case was even closed without resolution Support simply does not understand this issue and refuses to treat it as technical. The actual technical problem (important) This is not a coverage issue. It is service-state corruption at building level, introduced by the update: Global service systems are fine Individual buildings have corrupted service flags These flags do not reset automatically Normal gameplay cannot fix it What EA needs to do to fix affected cities For existing cities, the only real fix is: A server-side reset of building service states / flags (or a forced full service reinitialization per city) Anything else is just deflection. What finally worked (player-side nuclear option) With help from ChatGPT, I did what support never suggested: Moved factories and shops out of the city Deleted all roads Deleted all services Deleted all residential buildings I could Left only unsellable buildings (Omega / Epic / task-related) Closed the app and waited Rebuilt the city from zero, extremely slowly: One service at a time One house at a time Long pauses between actions After this total teardown and controlled rebuild, the city is finally stabilizing again. New buildings behave normally, services are consistent, and the city appears “saved”. This should never be required in a live-service game. Conclusion This bug is real It is widespread EA Support is not equipped to handle it Players are being forced to destroy their cities to recover EA needs to: Acknowledge this as an update regression Escalate cases to actual technicians Provide a server-side fix for affected cities Until then, players are on their own. If you’re experiencing similar behavior, you are not doing anything wrong.6j4c0d9kes652 days agoSeasoned Novice162Views9likes2Comments- MASRKSGEJAJR3 days agoNewcomer9Views0likes0Comments
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