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- EA_Kent5 years ago
Community Manager
Hey @jbeeBlue,
Have you tried starting up your PC in a Clean Boot to see if that helps? Sometimes other software running in the background can cause this error, and a Clean Boot may help narrow it down.
You can find more information on how to set up a Clean Boot at the EA Help website. Once you've had the chance to give it a shot please let me know how it goes. Thanks!
I have tried both and still got this Problem with the exact same error code (#00000017)
- EA_Kent4 years ago
Community Manager
When you've got the chance can you share a DxDiag so we can take a look? You can find more info on how to pull one up at the EA Help website.
Once you have the text file please attach it to this thread. Thanks!
Here is my setup.
- EA_Kent4 years ago
Community Manager
Thank you!
Looking through the diagnostic section it seems like some Windows processes have been crashing. Have you had the chance to try running the Windows System File checker to see if finds any issues? I am wondering if that might be what's causing the errors in Easy Anti-Cheat.
For more info on how to run the System File Checker visit the Microsoft Support website. Let me know how that goes when you've got the chance. Thanks!
- @EA_Kent God bless you!!! The SFC worked for me 🙂
- EA_Kent4 years ago
Community Manager
Excellent! Thanks for letting me know it helped. 🙌
- @EA_Kent Thank you so much , I’ve been trying to fix this for two weeks and I think this finally did it !
- @EA_Kent Actually it let me play two games and now it’s doing it again , any advice ? I’ve literally done EVERYTHING I could think of , including chatting with support and a fresh windows install , help please?
- EA_Kent4 years ago
Community Manager
Would you mind sharing a DxDiag when you've got the chance? For more info on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread.
Thanks!
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