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EA_Kent's avatar
EA_Kent
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5 years ago

Re: Game Security Violation Detected (#00000017)

Hey @IndigoBitler

Have you tried repairing or reinstalling Easy Anti-Cheat to see if that helps? You can find more info on how to repair or reinstall it over at the EAC website. Let me know if you're still running into this same error once you've had the chance to give that a try. Thanks!

/Kent

11 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @jbeeBlue

    Have you tried starting up your PC in a Clean Boot to see if that helps? Sometimes other software running in the background can cause this error, and a Clean Boot may help narrow it down. 

    You can find more information on how to set up a Clean Boot at the EA Help website. Once you've had the chance to give it a shot please let me know how it goes. Thanks!

  • I have tried both and still got this Problem with the exact same error code (#00000017)

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @PersischerBruder 

    When you've got the chance can you share a DxDiag so we can take a look? You can find more info on how to pull one up at the EA Help website

    Once you have the text file please attach it to this thread. Thanks! 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @PersischerBruder 

    Thank you!

    Looking through the diagnostic section it seems like some Windows processes have been crashing. Have you had the chance to try running the Windows System File checker to see if finds any issues? I am wondering if that might be what's causing the errors in Easy Anti-Cheat. 

    For more info on how to run the System File Checker visit the Microsoft Support website. Let me know how that goes when you've got the chance. Thanks! 

  • @EA_Kent Actually it let me play two games and now it’s doing it again , any advice ? I’ve literally done EVERYTHING I could think of , including chatting with support and a fresh windows install , help please?
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi @OrphanXEater_TTV

    Would you mind sharing a DxDiag when you've got the chance? For more info on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread. 

    Thanks!