Re: connection rejected invalid token no marker

Do you have access to a PC on the same network as your console? If so could you try running a UO Trace so we can take a look? That is a test that should give us a more detailed look at the connection between your home network and the servers. If there's anything happening along the way we might be able to spot it. 

You can find more details on how to run the test over at the EA Help website. Look for the section on that article titled How to run UOTrace. Once you have the results please send them to me in a direct message. 

Thanks!

/Kent

@alga1999 

Thank you for sending over those results. It looks like a lot of the hops on the test were timing out, so we couldn't actually capture the results. That can happen when necessary ports are closed. Have you had the chance to make sure all the required ports are open on your network for Apex Legends? 

You can find more info on the necessary ports over at the EA Help website. If you're able to try opening them please let me know if it's still giving you the same Invalid Token error after that. 

/Kent

Yeah so I tried opening the link for opening ports in PlayStation and this error pops out. Kinda losing faith here...

Not Found

The requested URL /support/connectivity/ was not found on this server.

Still nothing I've tried almost every port and I've done the basic troubleshooting  I've called my internet provider yet the error still persist  thanks for the help. kind of dissapointed in the outcome.

Thanks for giving it a shot!

Do you have any other accounts on your PS4 that you can use to access Apex Legends? If so, can you try signing into the game with another account to test and see if you're running into this same error? I am curious if this is only affecting a specific account, or if it's happening with all accounts on the system. 

If you're able to test this please let me know how it goes. Thanks again!

/Kent

I created another account I couldn't even get pass the tutorial and the error appeared.

@alga1999 

Got it, thanks. So it doesn't seem like it's account-specific. Do you have access to a mobile hotspot? If so, would it be possible to try using that to connect to the internet and test if you're still encountering the same error? That way we can determine if it only happens on your home network. 

/Kent

So I tried it but my cell phone provider right now is the same company as my internet provider so the error still persisted but I can say for sure that in my second home ( it has another internet provider ) I've played the game no problem maybe a few code:net's but I can play the game there.  

@alga1999 

Hmm, got it. When you've played at your other home were you using the same console, or do you have a different console there? 

/Kent

No its the same one I usually just pack up my ps4 and go. One of my gaming buddies reinstalled the game and it work for a couple of days but then the error occurred, I'm gonna try and do that.

@alga1999 

Understood, thanks! Let me know how it goes for you after reinstalling. 

/Kent

It didn't work so maybe my friend got lucky. What I know so far is that if I hit the cancel button mid loading into a game ill actually get in a game or if I change the crossplay option off mid loading but its not a guaranteed solution its a temporary fix.

@alga1999 

I appreciate you following up. Do you play on any other platforms, or is it just PlayStation? 

/Kent

I recently started playing on the switch and I have no issue it runs smooth plus its connected to the same internet, I wouldn't be this desperate if there were cross progression but I don't think I can Complete my Battle pass on time.

@alga1999 

Hmm, got it. So it's just affecting the PlayStation. Did you ever try setting a static IP on the console to see if that makes any difference? The Port Forward website has step by step instructions on how to set that up. 

If you're able to give that a shot please let me know how it goes. Thanks!

/Kent

It worked !!! thank you so much. Now I have 30 day to go to lvl1 -110 on my BP lol, but I'm so grateful I cant thank you enough.

-AL3PRKiller

@alga1999 

You're welcome! I'm glad to hear it helped. 👍

Thanks for following up and letting me know!

/Kent

Sad news today the error occurred again. I did what last time helped but it doesn't work anymore it still showing me invalid_token_no_marker.

.    

is not ur problem man i tried everything but still appear they just simply dont care to fix it

if this was any streamers problem u would immediately fix it  but for us is been 7 months and nobody cares to fix it and no one wants to play with me cause i crash every game

new event new updates no fix yet thank u ea

Well I deleted the game wasted  $10... I really got scammed on this one. 

same been having this issue since forever

Well all I can say is try to create a static IP on your ps4 if you don't know how to do that search it up on Youtube it worked for me for a couple of days then there was a power outage where I live and the error kept persisting no matter how many times I tried this method. -GoodLuck