Forum Discussion

Re: Easy Anticheat causes BSOD on launch

Having same problem. After the second last update, started happening - BSOD upon Apex start up.

I have already deleted Easy Anti cheat and re-installed. 

Mentions Easy Anti-Cheat causing a page fault in a non-paged area.

It means Easy Anti-Cheat is looking for cheats in an off-limits reserved area of the paging file (virtual RAM), causing a resource conflict.

They need to sort this out pronto - please pass this feedback on to Easy Anti-Cheat.

15 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    I appreciate the updates!

    Can you try something else for me to see if it has any effect? Open up the Easy Anti-Cheat folder on your PC and look for the easy-anticheat.sys file. Delete this file, then try launching the game again. Let me know if it's still crashing the same way after that. . 

    /Kent

  • @EA_Kent Hi Kent,
    I've looked through the file and not found any sys file - even though the crash screen does reference the problem with the sys file... and it still crashes... I've also searched some of the other games that use Easy-anticheat - such as For Honor and they don't have a sys file either... there are no Easy-anticheat sys files on any of my hard drives!... it seems the anti cheat BSOD screen has been around for a year or so - looking at the forum posts?...I'll try running GIMPS Prime95 to see if my system has any problems...
    Do get back to me if you have any more ideas?
    Best
    Pippi
  • @Pippiwho I updated my graphics driver (NVIDIA) and it seemed to help.

    It may be that the resource conflict was Easy Anti Cheat was trying to access a non paged area reserved for the graphics executions.

    Seems to have been an recent Apex Update as well

  • Pippiwho's avatar
    Pippiwho
    5 years ago

    Hi there,

    As I've always had my drivers and computer updated - I wasn't that confident that it was a driver issue (Nvidia had updated four times over the period of my crashes and most of the updates are just updates to the 'text' files that individual games need to run on that particular card - so I doubt if there were memory issues, partly because they are rare in card driver updates, and they mainly occur in game updates with bad optimisation 😉.

    So I looked into the Easy Anti-cheat software itself and found several forums that discussed how the software starts up by stressing the computer briefly and and comparing the results to a set of criteria that if the computer fails - it then crashes out... so... if you have an overclocked machine (as I do - albeit just a 5% increase run by the Asus Bios), occasionally windows needs to update its 'performance - Windows Experience Index'... I have noticed this before, when I've added a camera or controller... and you should be able to just re-start the machine and the registry updates and off you go... but since windows 7 is now not supported anymore it would seem that those registry 'flushes' are not happening... so I recommend that you manually run your windows performance index and then it would seem that Easy Anti-cheat is then happy with the hardware set-up... and remember - keep those temp folders clean - I've also had 5Gb left in there with all of the crashing!...

    I hope this works for others!?

    Best regards

    Pippi

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Pippiwho 

    Very interesting. That's good to know. 👍


    I appreciate you taking the time to write this up!

    /Kent

  • Well, it took me a long search to get here and finally solve the problem. But anyway - @Pippiwho thank you! And just to mention - for win10 you need to go to elevated command prompt, and then type 'winsat formal' to generate Windows Experience Index, which should solve the problem for all EasyCheated 😉 games.

  • This sound hilarious, but i had the same problem and the reinstall easy anticheat, not work. The problem was the Adobe Autodesk ( Maya), yesterday installed Maya and blue screen apear every time i run Apex. After many forums and aply every solution i uninstal Autodesk, after that Apex run perfectly

  • Have BSOD since update of easy anticheat yesterday on 2022-03-14, before I had no problems at all 

    The .sys file extracted for Apex reads Version 2.0.0.0 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @eluanda


    Could you share your DxDiag when you have the chance? For more info on how you can pull one up check out the EA Help website

    Once you have the text file please attach it to this thread. Thanks! 

  • @EA_Kent Hello, I am having the same issue with Anti Cheat vs. Autodesk Maya 2022 resulting in a BSOD. I am an art student so I can't delete Maya (it's my entire career). If this gets resolved could you tag me as well? I'm not sure how to follow a thread.
    Thanks,
    gibeegi
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @gibeegi

    If you click on the Topic Options button up at the top of the thread you should see a Subscribe option in the menu. That will notify you when there's an update to the thread. 

    I've seen a few other people mention that Autodesk runs into similar issues with Easy Anti-Cheat. I'm afraid right now the only workaround we have is to uninstall it, but I understand that isn't always possible. 

  • I got frequent BSODs when kids played Fortnite. Specifically: "Stop Code: KMODE_EXCEPTION_NOT_HANDLED, what failed: EasyAntiCheat.sys". What caused the damage to me? A gaming mouse with RGB lights. Uninstalled the drivers of the mouse, replaced it with a conventional one. No BSODs since months now. My suggestion: replace anything with RGB lights (keyboard, mouse, etc) with conventional. Hope it helped.