HEY THERE,
I literally had the same issue just now literally a few days after you posted this 02/17.
I had the same run around with EA support with the links to clear the cache, run as an administrator etc.
I found a work around by installing Origin and downloading the game that way!
I hope this helps 🙂)
How did you download the original origin app?
do you know how am i able to use origin though when i cannot even use the app as it just comes up with "update EA app" or "learn more" when EA app is uninstalled it just offers "install" instead of "update" and doesn't let me escape out of it to just use origin ☹️
I did not... can you post a link or directions?
That doesnt work anymore cant even download origin on pc
how did you download origin?
same ☹️
ok, I tried to download Origin, and it won't let me anymore. It takes me straight to the EA app, even if I go to the Origin site. Is Origin obsolete now?
Thank you the problem is still happen I wish they would fix it guess its the EA App that's the problem but I'll try origin.
I'm having the same issue with Pets - unfortunately I don't remember the code (was bought online). Is there away around this or will I need to purchase another copy? Also, have you had any issues with Sims 3 saving? I've built numerous homes and save but when I sign back on later all the work is missing. Thank you for your help!
For everyone reading, I know that EA people have been investigating this issue. Judging from the time it's taken to address other Sims 3 issues, the lack of a response here doesn't mean that this particular problem has been forgotten or that no one cares. It's probably just that no update is available.
Sims 3 issues do get fixed; I can think of two major ones this year that were in fact addressed, eventually. (And updates from EA people were somewhat sporadic but always showed up when there was any new info.) But the EA App has a lot of problems—just look at the other threads on this forum—and perhaps not a large-enough team to address them all in timely fashion.
@Ceisda62 For the disappearing content problem, please post in the Sims 3 PC tech forum:
https://answers.ea.com/t5/Technical-Issues-PC/bd-p/the-sims-3
@puzzlezaddict I sincerely hope you're right, but they've ignored both cases I've opened. And, the last time I had something like this keep me from playing a new purchase, it was never resolved and they refused to refund me. So, I'm sadly not as optimistic.
But, again, I sincerely hope you're right and that they completely defy their reputation as a dysfunctional company and come through this time. Fingers crossed.
Hi there I cannot download the pack Movie Stuff, it keeps on preparing and after some time an error message appears with try again later. Which i did since last Sunday.
In the past I still used a WIN 10 Pro 64bit Pc and the Origin App and I had no problems, all the DLCs I own would download and I could play without problems.
Now I switched my Software to WIN 11 Pro 64bit and to the EA App. The reason for the App because of Wild Hearts, since Origin App do not support that game anymore.
I still use the same Hardware since 2020, some changed but overall the same and I had no Problems playing Sims 3 and all its packs since last year during the holidays in 2022, which is the last time I played Sims 3.
My Pc had a fresh wipe since last month after the WIN Software update and all other Games works fine especially Sims 4, which great. Yeah you could say I basically own everything related to Sims. Well since Sims 1 I am a huge fan :D
My Pc build;
ASUS ROG Strix 750G PSU 80 Plus Gold,
Pc Case Asus ROG Strix Helios,
Mainboard ASUS ROG Strix Z390-E Gaming
CPU Cooler ASUS ROG Ryuo 240 ,
CPU i9 9900KF 3,6 GHz,
Corsair Dominator Platinum RGB 32 GB RAM,
GPU Asus ROG Strix RTX 3070 OC-8GB.
Game Storage Samsung 980 Pro 2 TB
Pc Monitor ASUS ROG Swift PG279Q 27 Inch 2K WQHD
Now thank you guys for all the fixes you suggesting but I honestly hope EA will fix their App as soon as possible.
PS:
I am sorry if my English is horrible and you cannot understand but I am German and I had only a simple School degree :D
Sorry to hear that!
In the previous page I posted a step-by-step solution that might help you. Try to see if it works for you.
Step-by-step #128
I have found that this method will work when it wants to.
did you use the origin for mac on a pc? the origin app is no longer available for pc, but if you did use it, how well does the mac version work for pc?
So I was having lots of problems getting my Sims 3 Pets to download. I finally got it to work and it plays just fine. Only took me 7 hours to figure out. I'm here to share what I had to do but will first list some things that might be important.
The very first thing I did after I tried downloading origin and it wouldn't auto install my pets dlc was I went in and cleared the cache of origin and then loaded it back up and this time it did start downloading my pets dlc (look up clearing origin cache if you need help.) The issue that I then experienced was it only going to 21% with a download of 0mb/sec and I couldn't access the origin app to fix this. It was also verifying my sims 4 game and dlc every time I opened origin. So I decided to uninstall everything I had from EA: sims 4, what I could install of the sims 3, the EA app, and the origin app (if you decide to do this make sure to make backups of your town saves if you want to keep them.) I restarted my computer and then reinstalled both the EA app and the origin app. I tried the method in this thread a couple more times and a few different ways including downloading only the sims 3 and the pets dlc. This resulted in the same as before. I could get origin to start the pets dlc download but it wouldn't finish.
After way too many hours or the origin method, I looked for a different thread and found a reddit thread (https://www.reddit.com/r/Sims3/comments/13qcjs2/cant_download_pets_on_ea_app/) that was similar except it showed a way to bypass the EA message that pops up on origin, allowing me full access to origin to download what I needed. In the thread there is a link to a video (https://www.youtube.com/watch?v=4xf3-dphNe8) or text. I put the link for the video as I found it easy to understand but I also put the link for the thread if someone wants to look at it, it should be the first reply. It's a step by step video so I won't include that here to save space. Follow exactly as he does and it should work perfectly, just don't do anything in origin except download your games/dlc because it can cause a pop up to install EA and makes origin useless so you'll have to uninstall and redo all the steps again to bypass the pop up.
Now I tried just downloading the sims 3 on EA and then closing out completely and going into origin and downloading the pets dlc. This resulted in exactly the same as before except I could pause and unpause the download which allowed me to get to 45% and it would not go any higher. So I tried something that couldn't be done unless I had access to origin, I downloaded only the sims 3 and the pets dlc through origin. THIS WORKED. My pets dlc downloaded completely. I then closed out of origin completely and went back to the EA app and downloaded all the other dlc with no further problems with download. I do create a folder every time I download a game and the normal download spot for origin games is in the origin folder. I do not know if me creating a separate folder has anything to do with the downloads, I usually just create a folder in the EA app spot.
If trying this I would download all the packs that you can't download in the origin app and then go back to the EA app and download everything else. This was also just my experience and I only had problems with 1 dlc so I can't say this will work for more than one.
My last issue was that it wouldn't load the game after I clicked play in the menu, that was because of my CPU. If you are having that issue there are other threads dealing with that and you should look those up as someone made an open source patch.
I apologize for jumping into the conversation so abruptly, but I am literally desperate. I have the same problem with in to the future, how did you re-enable Origin? Thank you
That doesn’t work for me origin no longer works on pc
I can't get Into the Future or Movie Stuff to install via the EA App. And if I cancel the downloads there isn't any way to resume them. Origin won't work for me either on PC. ☹️ The games are just stuck in the preparing stage. Glad to know it isn't just me, but bummed there isn't a decent fix for it yet.
