Forum Discussion

Newcomer

5 hours ago

Solved

Account Compromised and Banned

Dear EA Support Team, I am appealing the ban on my EA account (EA ID: 35022333). My account was stolen and the violations were committed by the thief, not me. On November 20, 2025, I used a p...

anticheat

progress issue

Midnight9746
2 hours ago
35022333 Sorry, bans cannot be handled on the forums.

EA Help | EA Account locks, bans, and suspensions

I also recommend a look at Asmodeus566's article about account security:

Do not use internet café’s to access your account to play. You do not know what software is on the hardware there. You do not know if the hardware at the cafe has a hardware ban. All of this can affect your account in a negative way.

Players/Parents, video game control is in your hands. Account Security 101 | EA Forums

Midnight9746

Hero+

2 hours ago

35022333 Sorry, bans cannot be handled on the forums.

EA Help | EA Account locks, bans, and suspensions

I also recommend a look at Asmodeus566's article about account security:

Do not use internet café’s to access your account to play. You do not know what software is on the hardware there. You do not know if the hardware at the cafe has a hardware ban. All of this can affect your account in a negative way.