Account Sanction

@PUNCAKE79

All the available information relating to your ban would have been communicated to you via the email associated with your EA account.

You can also check out your ban history here, but please note not all bans may appear here:

https://help.ea.com/en/my-ban-history/

The EA staff who work here on AHQ cannot help directly with account-related issues, such as bans, only the TOS team can help you.

If you feel you have been incorrectly banned, the only thing you can do is to dispute any action taken against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

There is also this AHQ guide on bans and suspensions :

https://answers.ea.com/t5/EA-General-Questions/EA-Bans-and-Suspensions-How-they-work-and-how-to-get-in-contact/m-p/9754200#M355907

I don’t have access to the email that’s on my EA account. It won’t let me switch the email because of a verification code that is sent to that email. Are you telling me that i’m basically * out of luck and my ban won’t go away. Will I at least get all the money I’ve spent on this stupid franchise. Probably thousands of dollars have just gone down the toilet. I’ve been playing EA games since I was a kid.