Forum Discussion

Codename128's avatar
Codename128
2 years ago
Solved

Account stolen

I haven't logged into my account for about 3 months. On June 20th, I logged into my account using Steam. When the game started, it prompted me to bind an EA account in order to enter the game. When I...
  • EA_Pulsar's avatar
    EA_Pulsar
    2 years ago

    Hey @Codename128 Please get in touch with our support team if you notice anything suspicious on your EA account. They will assist you further by providing additional information and investigating the matter. To get in touch with support, you can follow these steps:  

      

    1. Visit https://help.ea.com/en/help-home/   
    2. Pick the game or the EA app from the product list   
    3. Choose the topic "I need help with my hacked account".    
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @Codename128 Please get in touch with our support team if you notice anything suspicious on your EA account. They will assist you further by providing additional information and investigating the matter. To get in touch with support, you can follow these steps:  

  

  1. Visit https://help.ea.com/en/help-home/   
  2. Pick the game or the EA app from the product list   
  3. Choose the topic "I need help with my hacked account".