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DuckOff_TV's avatar
DuckOff_TV
6 years ago

AMD 5700XT Game Crash / Freeze Error : 0x774a0006-dxgi_error_device_hung

Product: Apex Legends
Platform:PC

AMD :  Red Devil 5700 XT 
Enter RAM memory size in GB 16 GB 

Where did the issue occur? In a match


How often does the bug occur? Occasionally (35% - 49%)
How severe is your issue? Major impacts to gameplay


What happens when the bug occurs? Black screen and complete computer freeze followed by the fatal error message attached in the message.
What should be happening instead? Gameplay
Steps: How can we find the bug ourselves? Gaemplay

‌

"0x887A0006-DXGI_ERROR_DEVICE_HUNG The application's device failed due to badly formed commands sent by the application. This is an design-time issue that should be investigated and fixed."

Game black screens and locks my entire PC and requires a hard reboot to restart the PC.

Game breaking bug

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  • legedia328's avatar
    legedia328
    6 years ago

    Hi! I'm an 5700XT owner (XFX THICC III Ultra) and I've been experiencing this issue for so long and it's not fixed yet. I've tried literally everything, with no luck at all. Sometimes I can play for 2 hours with no crash and that makes me think that the issue has been ressolved, but then a crash comes again. It can happen at any time of the gameplay, from 5 minutes to more than an hour. It's not funny at all to play thinking that a crash can happen at aney time...