Forum Discussion

XenialJesse's avatar
XenialJesse
3 years ago

Anyone on Win7 that can confirm that their Apex still works? No longer works?

I know I'm well overdue for an OS update. Nevertheless, I'm suspecting that the cause of my issues (and another Win7 user I found) is that the Season 17 update has also ended Apex for Windows 7. Tri...
Jhall2121's avatar
Jhall2121
3 years ago

its happening to me on windows 11. i try to launch the game, the apex logo pop ups-shows it loading, then just goes back to the ea hub. 

FLOWERPOWER42O's avatar
FLOWERPOWER42O
3 years ago

This is why I dread apex patches lol

  • AS_H1dden's avatar
    AS_H1dden
    3 years ago

    Anyone from EA? Can you answer the questions and help? @EA_Mako ?

    • EA_Mako's avatar
      EA_Mako
      Icon for Community Manager rankCommunity Manager
      3 years ago

      Hey everyone,

      Thanks for the posts, we're taking a look at this.

      For those running into this on Windows 7, can we check whether you're attempting to run the DX12 beta for Apex, or is this occurring in DX11?

      If you're able to attach a DxDiag file that may help provide a bit more information as well, thanks!

      • RandomBear2191's avatar
        RandomBear2191
        3 years ago

        Same here, tried at least 15 different solutions, none worked, I'm on win 7, DX11.

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