Forum Discussion

XenialJesse's avatar
XenialJesse
3 years ago

Anyone on Win7 that can confirm that their Apex still works? No longer works?

I know I'm well overdue for an OS update. Nevertheless, I'm suspecting that the cause of my issues (and another Win7 user I found) is that the Season 17 update has also ended Apex for Windows 7. Tri...
AS_H1dden's avatar
AS_H1dden
3 years ago

Anyone from EA? Can you answer the questions and help? @EA_Mako ?

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
3 years ago

Hey everyone,

Thanks for the posts, we're taking a look at this.

For those running into this on Windows 7, can we check whether you're attempting to run the DX12 beta for Apex, or is this occurring in DX11?

If you're able to attach a DxDiag file that may help provide a bit more information as well, thanks!

  • RandomBear2191's avatar
    RandomBear2191
    3 years ago

    Same here, tried at least 15 different solutions, none worked, I'm on win 7, DX11.

  • Ploxum's avatar
    Ploxum
    3 years ago

    Sure, I'm running a dual-boot rig, so it seems to work on my 10 partition, but not on the 7. See attached

  • ElCastlereloade's avatar
    ElCastlereloade
    3 years ago

    Hello,

    I got the same problem, , i've posted in french forum. 

    As the others, I triied  evrything i could.

    Running win 7 pro with Directx 11 for me.

    Here is my Dxdiag if it can help...

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